Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless PayPal and Shopify integration, automating tracking information syncing and saving significant time. Its user-friendly interface, real-time tracking updates, and ability to sync past orders up to a year are highlighted as key features. The app is also praised for preventing PayPal holds and disputes. The customer support team is consistently commended for their prompt and effective service. Merchants recommend this app for streamlining e-commerce operations and optimizing PayPal integration.

January 31, 2023

So far the app has been working good with PayPal. I had a small incident with Stripe but Tracy and the rest of the development team helped me to fix it. This app is a must if you want to avoid any issue with PayPal and your funds.

Mala Rock
United States
About 3 hours using the app
Synctrack replied January 31, 2023

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

March 1, 2022

Amazing App!! Sync to paypal took a few minutes and now my funds will flow through much quicker and lower hold times. The team at Synctrack helped me with the install, all pre and post install queries in a matter of seconds on the online chat. If only every app provider was this good! I'd give 10 starts if I could.

FactoryFast.com.au
Australia
About 2 hours using the app
Synctrack replied March 2, 2022

Hi FactoryFast.com.au

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

November 20, 2022

App is easy to use and fully functional I need, support 24/24 and very enthusiastic. Very worth using

Chrisraw Store
United States
About 2 hours using the app
Synctrack replied November 20, 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

May 19, 2022

Awesome app, quick to configure and setup!! I would definitely recommend, this resolves issue of PayPal putting money on hold and other sync issues.

Yes You Can!
United States
About 2 hours using the app
Synctrack replied May 19, 2022

You're amazing for your positivity! 🙏🏻😊🙏🏻😊🙏🏻😊 Let’s rock together 🔥🚀

Cheers from Joseph - Founder of Synctrack 🥰

December 30, 2020

very convenient app. Had a minute issue at first, contacted support and they immediately fixed it (in 5 minutes!!!). works perfectly now

Vue Shield
United States
About 2 hours using the app
February 13, 2023

Just synced our store with synctrack. Needed some assistance and Tracy came to the rescue. Really helpful and went above and beyond. It's a great solution to pull tracking number from your store to PayPal. The dashboard is simple to follow and use. Thank you Tracy for all your help today.

Pyrocynical Merchandise
United Kingdom
About 1 hour using the app
Synctrack replied February 14, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

December 21, 2022

I needed some information during the setting, so I use the chat, I got reply quickly, they were very helpful, they solved my trouble and they even unlock some pro feature while I haven't pro plan. You should try it.

Zetafit
France
About 1 hour using the app
Synctrack replied December 22, 2022

Hi! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.

February 16, 2022

Stella from the help centre was very helpful! I Recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Bits 4 Pets
United Kingdom
About 1 hour using the app
Synctrack replied February 20, 2022

Hi Bits 4 Pets

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

June 23, 2022

I used this app to sync tracking orders for several hundred orders with paypal after they put a lock on my funds. Had some trouble syncing at first, but fastest, most responsive customer service I've ever experienced. Great app. Well worth the $6 a month.

crazy4wagons
United States
About 1 hour using the app
Synctrack replied June 24, 2022

Wow! 🔥🔥 That’s so great to hear your feedback. I made sure that Tracy got the recognition she deserved. She was very happy to read your review.
Hope to see you again! 🥰

November 28, 2022

Awesome customer service definitely recommended She's dedicated to her job of helping customer to resolve issue.

GAWX T-SHIRTS
United States
About 1 hour using the app
Synctrack replied November 29, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗