Reviews (276)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its engaging gamification features like spin-the-wheel pop-ups, which effectively increase email collection and sales. They appreciate the extensive customization options that allow them to align the game's appearance with their website's theme. Additional features like "Pick a Gift" and countdown timers further enhance customer engagement. The app is noted for its user-friendly setup, seamless integration with Shopify, and high conversion rates. The customer support team is also praised for being responsive and helpful, contributing positively to the user experience.

Edited May 27, 2020

Great APP and great support, a must have for shopify seller! You'll never regret it!

luycoco
China
4 months using the app
Tada replied July 17, 2020

luycoco! Thanks for your awesome review. It makes me really happy to know you like our app😄. Let us know if there is anything we can do to make it better✌
Jane

February 18, 2022

This app works great! I like how easy it is to set up and use. The customer service is top notch. I would recommend

Alvin's
United States
3 months using the app
Tada replied April 11, 2022

Alvin's, thanks for your recommendation😃. It's great to know that you have succesfully done the set-up for your email pop-up, if there is anything you need help with, feel free to reach out to us. We are happy to help 😄
Jane

December 20, 2022

Tada has amazing customer service and they really care about seeing you succeed with your store. They also have three different types of pop ups to influence customers to provide an email which allows them to get coupons which ultimately can lead to more sales. I highly recommend this app to anyone setting up their Shopify store!

Lusty Cards
United States
3 months using the app
Edited June 15, 2020

Email popup was great and very helpful. I explained how I was knew and they were immediate on it to help me and guide through this program. They also offered to help me start up. Great program. Highly recommend it. Customer service responds very quickly and friendly.

SA & CO Boutique
United States
3 months using the app
Tada replied July 17, 2020

SA & CO Boutique, it's great to know our app is helping you in your business 😄 Thanks for such a awesome review. Please be sure we are here to help you with every step ✌
Jane

September 25, 2022

I like the app and how it works, perfectly included in my store. Customer support is great too, live chats, emails... effective people

TurboJam Mermeladas y Confituras
Spain
3 months using the app
September 14, 2022

Quick to setup. Fully customizable. Great addition to a shop. Spontaneous and fast customer service.

Fabbii
Thailand
3 months using the app
August 17, 2022

I use this app to collect emails and text in a fun way. Tada offers just that for my customers and the customer service response is fast and very helpful. Would recommend!

Flirty Gems
United States
3 months using the app
Edited November 17, 2021

The app was very easy to use. Customizable and affordable and great for business. Absolute love it.

Code Fuchsia
United States
3 months using the app
Tada replied March 13, 2022

Code Fuchsia, it makes me so happy to know that you like our app😄. Please feel free to reach out to us anytime you need help, we are always here to help you grow. Thanks for your fabulous review!😃
Jane

Edited November 27, 2022

UPDATE: The customer support reached out to work with me to find a solution. Fortunately, we agreed to a number of collected emails that was deemed fair to both parties and they would develop pricing plan based on number of collected emails rather than impressions. I bought the tokens to validate email addresses and such and felt good about it, but still I get bounced emails. But since I don't know how many times it was successful at weeding them out, the thing I dislike most about it is the pricing plan is based on number of impressions, rather than number of subscribers it collected. And now at the heart of Black Friday sales, the app got disabled because the number of impressions exceeded while only a fraction actually subscribed. I am looking for another app.

Fabb Pets
United States
3 months using the app
Tada replied November 27, 2022

Hi Fabb Pets,

We'll be more than happy to help you out with all of this, could you please email us at info@trytada.com?

We look forward to helping you out with this!

Best,
Jeremy,

Edited January 12, 2023

Awesome experience and great customer support!

The CS team guided me through the process and it was so easy to use!!

But First Coffee
Canada
3 months using the app