Reviews (33)

Overall rating
3.1
Counts per rating level
  • 61% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 24% of ratings are 1 stars
November 24, 2024

Hello, does the app work? We mailed you yesterday, still no response.

I need to ensure that customers in the Netherlands who don’t provide a VAT number are charged an additional 21% VAT on their total. Currently, products are listed as VAT exclusive, and customers without a VAT number can purchase without the VAT being applied. This is not how we want it to work.

Can you adjust the settings so ...

Euro Dent Tools
Netherlands
2 months using the app
Edited June 4, 2024

Hello, does this app still work? Every installation fails.
Update: OK, I know they are working on fixing the problem

TrautMeyer - Schanktechnik
Germany
3 days using the app
Latori GmbH replied June 4, 2024

Hello,

Thank you for your feedback.

We're sorry to hear that you had a negative experience with our app. Please be assured that the app works as intended. However, as with ...

May 11, 2022

We had been happy with the app, but since upgrading to Plus the app has stopped working. Our emails and messages continue to be ignored. We've now contacted Shopify. We hope they'll take it further with the app to get the issue resolved asap!

EquiZone Online
Germany
Over 2 years using the app
Latori GmbH replied June 6, 2023

Hello,

Thank you for leaving your feedback.

We strive hard to make our app especially functional and user-friendly and we are sorry we’ve not been able to meet your ...

October 31, 2020

No reply from customer service. After deleting the app in trial mode, we get charged now 9,99$. Absolutely no recommendation!!

NAVUCKO.
Germany
14 days using the app
June 29, 2023

Unfortunately, I did not receive any response to my query. Therefore, I will remove the app. Not recommended.

PFT-Profi Verputzmaschinen kaufen
Germany
3 days using the app
Latori GmbH replied August 14, 2023

Hello,

Thanks for taking the time to share a review. We're sorry to hear that you've had inconsistent experiences with our App support. After going through our support ...

October 27, 2020

Hopeless. Only works with b2b via vat registration. Doesnt work with latest version of Chrome. no customer support. waste of time.

Karten Design Fabrik
Germany
About 22 hours using the app
Latori GmbH replied October 27, 2020

Hi. Our support team is already in contact with you and waiting for response. Please answer their email to let them review the Chrome problem. They will gladly help you.
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December 16, 2021

This app doesn't do what it says and doesn't fir my store. Asked developer to remove the app but I've got ignored and the app code is still at my store confusing my buyers!

Monday Vapes
United Kingdom
About 10 hours using the app
Latori GmbH replied June 6, 2023

Hello,

Thank you for your feedback.

We're sorry to hear that you had a negative experience with our app. We have a 14-day free trial to give each user the opportunity to ...

January 12, 2023

Installed and deleted immediately. The presentation was catastrophic and it didn't work. Too bad. I'm looking for a good system.

Kurz Installiert und sofort wieder gelöscht. Die Darstellung war katastrophal und es hat nicht funktioniert. Schade. Bin auf der Suche nach einem guten System.

Mastermind Innovation Limited | UID-Nr. ATU74977634
Austria
11 minutes using the app
Latori GmbH replied June 6, 2023

Hallo,

vielen Dank, dass Sie sich die Zeit genommen haben, unsere App zu bewerten.
Es tut uns leid zu hören, dass Ihre Erfahrung nicht wie erwartet war. Diese Erfahrung ...