Overall rating
Counts per rating level
  • 63% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 22% of ratings are 1 stars
March 21, 2024

Best support team! Thank you very much!

24 days using the app
January 31, 2024

Real great support from Marija (thanks !). The app does the job perfectly !

7 days using the app
Latori GmbH replied February 2, 2024


Thank you so much for this review. We really appreciate that you have chosen our app. We are here for you at any time.

Kind regards,
Tax Exempt Manager Customer Support

June 21, 2023

Works great - and if there is an issue, the customer service is excellent and will solve the problem.

Almost 2 years using the app
Latori GmbH replied June 23, 2023


We really appreciate you taking the time to leave us a review! That keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience.

Kind regards,
Tax Exempt Manager Customer Support

September 7, 2021

Wir haben die APP im Einsatz, benötigten noch eine Übersetzung des englischen textes. Wurde schnell ohne Probleme gelöst.

Over 1 year using the app
August 1, 2019

Great App. Fixes one of the big Shopify problems of not handling VAT for the EU business purchases. Very simple and saves a lot of time having to manually register customers as tax exempt. If you are selling to companies in the EU then you need to add this to your store.
The providers are very helpful and responsive as well.

Helios Touch
United Kingdom
Over 1 year using the app
December 19, 2019

Works perfect, solves a big problem and has increased our sales. We sell a lot into EU and customers can now process ex VAT without asking us to manually quote each time. Would highly recommend.

United Kingdom
Over 1 year using the app
November 2, 2020

This app means I no longer need to manually adjust invoices or refund VAT for overseas trade / wholesale buyers who are VAT-registered. It's all done automatically. And Luigi helped me incorporate their VAT numbers into our standard invoices on Order Printer Pro, he was very helpful.

jiminy eco-toys
Over 1 year using the app
Edited July 6, 2021

The app does what it says and the support team is really helpful. Tried other similar apps, but I would recommend the Tax Exempt Manager app.

Filament 3D Printing | 3D4Makers.com
Over 1 year using the app
July 27, 2021

App is working properly and fast responding/good support by Samah from customer service.............

EV Plug Europa
About 1 year using the app
February 10, 2021

This app is what we need to correctly deduct VAT for our EU shop. Xuan Yen was really helpful and they responded really fast.

React Green
About 1 year using the app