Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
May 6, 2024

It's been a great experience. Has streamlined our work in getting sales tax paid. Their customer service is extremely responsive and always helps to adjust settings to make things easier to understand and/or align with what is needed by the government. Yes, Shopify has US taxes, but they provide zero assistance and cannot work with you to get things right. Tax Rex is worth it. Don't hesitate.

Gladfellow
United States
7 months using the app
May 14, 2024

As our store has grown quickly in the last several months it has been hard to keep up with everything... and state sales tax is one thing that was not high on the priority list! Once we got nexus is more than a couple of states, it became apparent that we needed a solution to handle the filing for us, and after looking at some much more expensive options we decided to give Tax Rex a try.
I am very pleased with the way that Tax Rex has responded to my inquiries and their support has been helpful as we had some late filings to catch up on. So far, I would highly recommend this service! I will update once we have been using this for a while longer, but so far the experience has been much better than expected--and is far superior to trying to manage this yourself! Don't wait till you are behind like I did, go ahead and get started with Tax Rex as soon as you have a need to start filing in multiple states--it is simple and easy!

Alliant
United States
About 1 month using the app
April 24, 2024

I have to say your customer service is outstanding. We had a few hiccups during setup because we were missing information from states to log into their systems. You guys helped us through that process and were still able to hit our deadlines for filings and payments. Thank you!

KoolRV Solutions, Inc
United States
3 months using the app
March 28, 2024

I can't begin to state how easy this app is to use and how seamless filing taxes is for us! It saves us SO much time and takes the stress away from having to manage this process, filling forms out correctly and submitting payment. Easy and straight forward to use app that allows me to do more important things in our small business. Customer Service is amazing and very timely in their responses and helps navigate any issues that may arise!

A Little Bit of Home
United States
4 months using the app
April 18, 2024

Excellent Customer service. I accidently filed a wrong amount and customer service was able to effectively amend the incorrect amount. Everything is automated, no need to worry about having to sit down and figure out taxes for each state. Fairly priced and customer service is easily accessible. 5/5 100%

My Textile Fabric
United States
3 months using the app
April 18, 2024

Great! Extremely simple to setup, add states, setup automations plus great customer service, fast replies. Let's me focus on growing my business and eliminates time spent on these administrative tasks! Highly suggest :)

Pink Pewter
United States
3 months using the app
April 7, 2024

Fantastic app and customer service. The Tax Rex team helped us onboard smoothly and transition over from our tax accountant service. Now our sales tax is all automated!

Pool Buoy USA
United States
About 2 months using the app
April 9, 2024

Great app, great help! For growing companies this is a "must have" when you have to deal with the pesky out of state tax!

Classic British Spares
United States
3 months using the app
February 27, 2024

Amazing. Makes my life so much easier. Great service too! Thank you again.

The Happiness Planner®
United States
4 months using the app
April 18, 2024

Tax Rex submitted sales tax for me in one state and so far I’m really impressed with their customer service and level of support. Saved me sooo much time in filing sales tax myself!

Get Into The Limelight
United States
6 days using the app