Teemill: Eco Print on Demand

Teemill is one of the best sales channels and dropshipping services on my Shopify platform. I recently reached out to their customer support regarding an issue, and they promptly took care of it. A special shoutout to Helen for her excellent assistance!

This review applies only to store owners considering installing the Teemill app on Shopify. I am populating a new store with Teemill products and I find the app itself to be user friendly and very easy to configure. They have good customer support and a good selection of eco-friendly products to offer customers. The quality of the samples I ordered was also very good.

I ran into problems when I started to add Teemill clothing apparel to my store. Teemill manufacturing is quite advanced and they have developed a program where the customer can return worn out Teemill clothing at no cost to them and Teemill will either remake it into brand new clothing or they will responsibility recycle it. In addition Teemill will also give the customer a credit towards their next purchase. This is a terrific concept and a big step toward cutting back on the dumping and burning of waste apparel if it catches on with other manufacturers.

The issue here is this program was not incorporated into the Shopify app. There isn't any way for a Shopify store to market this program and because the return offer is clearly stated in the care label I felt I would be essentually be handing my customers off to Teemill. Something I can't afford to do. The other problem with the app is that it does not support US clothing sizes only centimeter sizes. I would hope that Teemill will address these app problems in the near future. In all fairness I should also say that you will not have these issues if you create your store on the Teemill platform inst, only on Shopify.

We love working with TeeMill. Their products are produced under the highest environmental standards and under strictly monitored conditions, and they are doing great work in combating waste within the clothing industry, which is one of the most wasteful of industries.

Emily, Helen and their customer service team are fantastic and we are very happy to be partnering with them for our organic cotton and recycled cotton products.

Great app and company for POD products. Richard has been a great help with anything we needed help with. I would recommend Teemil for anyone looking to POD

I find the Teemill app very straightforward to use. It integrates with my Shopify store seamlessly and enables me to add more products to my clobber collection in a few obvious clicks. And of course Teemill products have amazing eco credentials and the UK-based team are always on hand to help if I get stuck.

Teemill is a fantastic and trusted partner and they consistently go above and beyond for their customers. We can rely on them for our sustainable organic merchandise.

Brilliant quality t-shirts and sweatshirts and a great way to help us meet our sustainability targets at North Brewing Co. We've used the print on demand service to trial new pieces of merchandise, react to product launches, and link in with current events and trends e.g. Leeds Utd's promotion in 2020. Customer service is great (thanks Rich) and despite a few hiccups initially lines of communication were kept open. We're really excited to see how the product develops as we have discussed a few options like topping up our account with credit via BACS rather than using credit card which would really help cashflow etc from a business point of view. Looking forward to working with Teemill further - and cannot recommend the quality of the tees highly enough! Sarah, Marketing Manager, North Brewing Co

Seriously easy app to use. And seriously sustainable products to sell. Rarely does saving the planet come so easily! Seriously though, this app is very easy to use and it's really fun to be able to design your own merch in seconds and order samples to try. Best of all you set it up and it runs itself, no need to fulfill the orders, Teemill handle all of that leaving you to run the business. If only the rest of my business worked like that!

The app is super easy to use, the quality of the prints are great, turn around is super quick, oh and the added bonus of the knowledge that you are not harming the planet. What's not to love.

It's a great idea and I like the ethos behind the company. However, they are often very slow to ship the items to customers and this leads to a bad reputation for our company with a knock-on effect on sales. We've had orders regularly sit 'in progress' for a full week before they are dealt with and a number of times much more than that. We have to keep checking and asking for them to be shipped.

In addition, all returns are sent back to us and we have stock that we don't know how to deal with, it seems quite wasteful and a burden on the store owners.

Finally, we generally find them unresponsive when we contact them for customer issues or feedback.