About this app
Launched
September 14, 2023
Languages
English
Categories
Recommended products , ChatWorks with
Gorgias, ZendeskAutomate customer care on Whatsapp with AI
TextYess AI is your all-in-one WhatsApp solution to let customers buy in chat. The AI Shopping Assistant is trained on your entire product catalog, FAQs and more. It is able to reply to all customers queries 24/7, in seconds: order status updates, product suggestions, checkouts links, product photos, and more. The AI Marketing Assistant is able to proactively engage with customers in key moments like abandoned checkout and post purchase, and sends very targeted campaigns.
- The AI responds 24/7 real time in all languages sending product photos and links
- The AI is trained on your product catalog, your customers' information, and more
- The AI sends automations like abandoned checkouts and post purchase messages
- TextYess AI allows you to send targeted WhatsApp campaigns in 1 click
- The AI is up and running in maximum 5 minutes, no technical skills are needed
Pricing
FREE TO TEST
Free
- Test the AI-based WhatsApp Assistant for your eCommerce store for free.
BASE
$99 / month
- 1.750 replies/month
- Enhanced analytics
- Collect phone numbers
- View conversation history
- Live-chat support
7-day free trial
PRO
$249 / month
- 4.500 replies/month
- Enhanced analytics
- Collect phone numbers
- View conversation history
- Live-chat support
7-day free trial
SCALE
$499 / month
- 9.000 replies/month
- Enhanced analytics
- Collect phone numbers
- View conversation history
- Live-chat support
7-day free trial
FREE TO TEST
Free
- Test the AI-based WhatsApp Assistant for your eCommerce store for free.
BASE
$99 / month
- 1.750 replies/month
- Enhanced analytics
- Collect phone numbers
- View conversation history
- Live-chat support
7-day free trial
PRO
$249 / month
- 4.500 replies/month
- Enhanced analytics
- Collect phone numbers
- View conversation history
- Live-chat support
7-day free trial
SCALE
$499 / month
- 9.000 replies/month
- Enhanced analytics
- Collect phone numbers
- View conversation history
- Live-chat support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
28 reviews
Wonderful product. They guided us step by step through the integration and within a few days we were live with a very high quality AI Assistant. We appreciate the fact that the tool not only responds to customers, but helps them find the right products for them and thus has an impact on our conversion rate. Curious about the new features they will implement!
Thank you so so much for your review! It is paramount to us to have happy customers and we strive to do our best to assist you anytime.
We do all the necessary activities and improvements to push your conversion rate up and make your AI Assistant exactly like any of you in the team: motivated, polite, passionate and available!
Thank you 🌟🌟🌟🌟🌟
We are really satisfied with TextYess. The AI Assistant answers all of our customers' questions, even the most difficult ones, in a few of seconds. A key feature is that since we have customers from all around the world, the AI can guarantee continuous support in any language, offering a 24/7 WhatsApp multilingual shopping experience. Last but not least, we are exploring WhatsApp marketing features and getting some first great results. Recommended!
It's great to hear that TextYess has been such a valuable asset to your brand! Providing efficient and multilingual support through WhatsApp is a powerful way to enhance the shopping experience for your customers. Additionally, leveraging WhatsApp for marketing purposes can further expand your reach and engagement with potential customers. It's great to hear that you're seeing positive results from these efforts. We are glad to have you onboard!
Fantastic tool, highly recommended. We wanted to automate answering all of our customers' questions on WhatsApp, and we found what we needed: a precise AI assistant with a human touch. Super useful especially during peak periods. The thing I appreciated mostly is the attention they put into customer care, the team is always available for help.
It's great to hear that you found an AI assistant that meets your needs for automating customer support on WhatsApp! Having a tool that can handle inquiries efficiently, especially during peak periods, can be incredibly valuable for businesses. And having attentive customer care from the team behind the AI assistant adds an extra layer of support and reassurance. If you have any questions or need further assistance, feel free to ask anytime! 🌟
We were skeptical initially of using an AI tool to interact with our customers, but after trying TextYess we were quickly convinced. We were amazed at the ease with which AI can be instructed and the helpfulness of their team. Excited to see the new features they will release!
Thank you so much for your enthusiastic review! We are thrilled to hear that our app works exceptionally well and has contributed to achieving great conversions on your e-commerce platform. The fact that it responds naturally to all messages is valuable feedback for us.
Our development team is always ready to help and support our users, so it's fantastic to hear that you found our support up to your expectations.
We greatly appreciate your recommendation and are grateful for your ongoing support.
Thank you again and see you soon!
We started using TextYess a few months ago and are incredibly pleased with the quality of service we have received. Easy to use product, always available customer support, and strong impact on our store's conversion rate!
Thank you so much for your review! It's fantastic to know that you find our product easy to use and that you've experienced excellent customer support whenever you've needed it.
We're especially delighted to hear about the strong impact TextYess has had on your store's conversion rate.
Thank you once again for your kind words and for choosing TextYess. If you ever need any assistance or have further feedback to share, please don't hesitate to reach out.
About this app
Launched
September 14, 2023
Languages
English
Categories
Recommended products , ChatWorks with
Gorgias, ZendeskBuilt by TextYess
About TextYess
5.0 average rating
6+ months building apps for the Shopify App Store
Via Cesare Battisti 303, Messina, ME, 98123, IT
Support
Send a message+393487861560
edvaldo@textyess.com
Resources
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