TextYess: AI WhatsApp Chatbot

TextYess: AI WhatsApp Chatbot

Free plan available. 7-day free trial.
Rating (5.0)
Reviews
Developer

About this app

Launched

September 14, 2023

Languages

English

Works with

Gorgias, Zendesk

Turn WhatsApp conversations into orders with TextYess AI.

TextYess AI is your all-in-one WhatsApp solution to automate marketing and customer care. The AI Marketing Assistant is able to proactively engage with customers in key moments like abandoned checkout and post purchase, and sends very targeted WhatsApp Campaigns. The AI Shopping Assistant is trained on your entire product catalog, FAQs and more. It is able to reply to all customers queries 24/7, in seconds: order status updates, product suggestions, checkouts links, product photos, and more.

TextYess AI is your all-in-one WhatsApp solution to automate marketing and customer care. The AI Marketing Assistant is able to proactively engage with customers in key moments like abandoned checkout and post purchase, and sends very targeted WhatsApp Campaigns. The AI Shopping Assistant is trained on your entire product catalog, FAQs and more. It is able to reply to all customers queries 24/7, in seconds: order status updates, product suggestions, checkouts links, product photos, and more. more
  • The AI responds 24/7 real time in all languages sending product photos and links
  • The AI is trained on your product catalog, your customers' information, and more
  • The AI sends automations like abandoned checkouts and post purchase messages
  • TextYess AI allows you to send targeted WhatsApp campaigns in 1 click
  • The AI is up and running in maximum 5 minutes, no technical skills are needed

Pricing

7-day free trial

FREE TO TEST

Free

  • Test the AI-based WhatsApp Assistant for your eCommerce store for free.

BASE

$99 / month

  • 1.750 replies/month
  • Enhanced analytics
  • Collect phone numbers
  • View conversation history
  • Live-chat support

PRO

$249 / month

  • 4.500 replies/month
  • Enhanced analytics
  • Collect phone numbers
  • View conversation history
  • Live-chat support

SCALE

$499 / month

  • 9.000 replies/month
  • Enhanced analytics
  • Collect phone numbers
  • View conversation history
  • Live-chat support

FREE TO TEST

Free

  • Test the AI-based WhatsApp Assistant for your eCommerce store for free.

BASE

$99 / month

  • 1.750 replies/month
  • Enhanced analytics
  • Collect phone numbers
  • View conversation history
  • Live-chat support

PRO

$249 / month

  • 4.500 replies/month
  • Enhanced analytics
  • Collect phone numbers
  • View conversation history
  • Live-chat support

SCALE

$499 / month

  • 9.000 replies/month
  • Enhanced analytics
  • Collect phone numbers
  • View conversation history
  • Live-chat support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

28 reviews

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 23, 2024

Wonderful product. They guided us step by step through the integration and within a few days we were live with a very high quality AI Assistant. We appreciate the fact that the tool not only responds to customers, but helps them find the right products for them and thus has an impact on our conversion rate. Curious about the new features they will implement!

NaturaeBontà
Italy
About 1 month using the app
TextYess replied February 26, 2024

Thank you so so much for your review! It is paramount to us to have happy customers and we strive to do our best to assist you anytime.

We do all the necessary activities and improvements to push your conversion rate up and make your AI Assistant exactly like any of you in the team: motivated, polite, passionate and available!

Thank you 🌟🌟🌟🌟🌟

March 21, 2024

We are really satisfied with TextYess. The AI Assistant answers all of our customers' questions, even the most difficult ones, in a few of seconds. A key feature is that since we have customers from all around the world, the AI can guarantee continuous support in any language, offering a 24/7 WhatsApp multilingual shopping experience. Last but not least, we are exploring WhatsApp marketing features and getting some first great results. Recommended!

Nobile Italy
Italy
About 1 month using the app
TextYess replied March 22, 2024

It's great to hear that TextYess has been such a valuable asset to your brand! Providing efficient and multilingual support through WhatsApp is a powerful way to enhance the shopping experience for your customers. Additionally, leveraging WhatsApp for marketing purposes can further expand your reach and engagement with potential customers. It's great to hear that you're seeing positive results from these efforts. We are glad to have you onboard!

March 19, 2024

Fantastic tool, highly recommended. We wanted to automate answering all of our customers' questions on WhatsApp, and we found what we needed: a precise AI assistant with a human touch. Super useful especially during peak periods. The thing I appreciated mostly is the attention they put into customer care, the team is always available for help.

Gianni Del Prete
Italy
26 days using the app
TextYess replied March 21, 2024

It's great to hear that you found an AI assistant that meets your needs for automating customer support on WhatsApp! Having a tool that can handle inquiries efficiently, especially during peak periods, can be incredibly valuable for businesses. And having attentive customer care from the team behind the AI assistant adds an extra layer of support and reassurance. If you have any questions or need further assistance, feel free to ask anytime! 🌟

February 12, 2024

We were skeptical initially of using an AI tool to interact with our customers, but after trying TextYess we were quickly convinced. We were amazed at the ease with which AI can be instructed and the helpfulness of their team. Excited to see the new features they will release!

KALI SHOES®
Italy
2 months using the app
TextYess replied February 14, 2024

Thank you so much for your enthusiastic review! We are thrilled to hear that our app works exceptionally well and has contributed to achieving great conversions on your e-commerce platform. The fact that it responds naturally to all messages is valuable feedback for us.

Our development team is always ready to help and support our users, so it's fantastic to hear that you found our support up to your expectations.

We greatly appreciate your recommendation and are grateful for your ongoing support.

Thank you again and see you soon!

January 23, 2024

Installation, setup and configuration of astonishing simplicity and ease: in no time we had the chatbot up and running with answers in line with the site content, product catalogue and FAQs. Training allows the quality of responses to be continually refined, and again with the usual simplicity and speed. The accuracy of the answers decreased the workload of our Customer Care while simultaneously giving customers the answers they needed, which is the most important thing. Finally, the quality of onboarding is worth mentioning: the textyess team is by our side at all times with kindness and competence. Excellent work! Super recommended app, a must-have.

iotty.it
Italy
About 1 month using the app
TextYess replied January 25, 2024

Thank you immensely for sharing your feedback! We're delighted to hear about your seamless experience with the installation and configuration of our chatbot. It's fantastic that you found the process astonishingly simple and efficient, leading to a quick deployment with answers perfectly aligned with your site content, product catalogue, and FAQs.

Your recognition of the training process's effectiveness warms our hearts. Knowing that it enables continual refinement of response quality with simplicity and speed is truly rewarding. We understand the critical importance of accurate answers in alleviating the workload for Customer Care and ensuring customers receive the information they need promptly.

Thank you for labeling TextYess as a "must-have" app. Your recommendation means the world to us, and we're thrilled to have the opportunity to contribute to your success. We're here for you! 🌟

About this app

Launched

September 14, 2023

Languages

English

Works with

Gorgias, Zendesk

Built by TextYess

About TextYess

5.0 average rating

6+ months building apps for the Shopify App Store

Via Cesare Battisti 303, Messina, ME, 98123, IT

Support

Send a message

+393487861560

edvaldo@textyess.com

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