Shop Events Calendar , 119 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
    116
  • 2% of ratings are 4 stars
    2
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
    1
What merchants think

Feedback submitted

Merchants appreciate this app for its organized display of events and easy integration with Google Calendar and Eventbrite. They praise its seamless website integration, visual appeal, and user-friendly design. The customer service, especially from a team member named Luke, is noted for its responsiveness. Merchants find the app affordable with appreciated customization options. Its performance is praised for efficiency, and the tagging feature is liked for helping customers find events.

February 23, 2024

I had issues with the app not working properly, links wouldn't open, etc. I reached out to support, and while they did fix the issue, they promised 2 months free for the app due to the issues. I have now had the app for 2 months, been charged twice and still no refund or credit as promised. They asked me to leave a 5 star review, and I told them I would after I received what was promised. This still hasn't been done so I guess I'll find another app that does what they promise!

Sage Grove Designs
United States
3 months using the app
The Shop Apps replied February 24, 2024

Hey there,

I apologize for this. On our end, we only see 1 invoiced payment being made on February 11th (as you installed the app on January 10th). I was waiting for the next invoice (more than likely March 10th or 11th to be received on our side before making the refund for 2 months. We are happy to keep our promise but it was impossible for us to make the 2-months refund. I reflected this in my last email message to you in which you did not respond.

Regardless, I have gone ahead and refunded you the latest app payment - and if you decide to stay on using the app, I will refund the next month app payment as well as promised (which will be 2 months).

Please let me know if you have any questions or need any further help with the app - theshopapps@gmail.com.

Best,
Luke

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