Overall rating
3.3
Counts per rating level
  • 69% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 22% of ratings are 1 stars
June 2, 2023

I recently purchased a hat from this company, and I'm extremely satisfied with my purchase. The hat arrived on time, and the product quality exceeded my expectations. It's fast, and the customer support was excellent. I highly recommend their products!

Draperyo
Hong Kong SAR
5 months using the app
September 9, 2020

I use this to make Leggings x the design tool is great, I wish everyone else had the same. I have purchased samples and the quality and printing is amazing. I recommend thisnew for your products. Plus they are always adding new stock. Bonus

Flex & Flow Leggings
United Kingdom
4 months using the app
September 11, 2020

ThisNew provides a very good platform for sellers. They have a web design app that is directly web-based and can be imported into the store immediately, which is great. Moreover, the support staff here work very professionally and quickly.

LILYPUPI
Vietnam
4 months using the app
July 29, 2020

I use This New for my production partner for KN95 masks I custom design for my customers. The Quality is 5* by my customers. My products are in production under 5 business days, and get to my customers under 15 business days. Typically takes about 11 business days for customer to receive after production. Very please with customer service and products.
There were a few hiccups with payment processing at the beginning, I had to take a break from using their services, but now they have everything resolved, so I am quite pleased.
I do recommend them, & will be testing other products to add to my store. My 2 other production partners are 10-15+ business days out before shipping, so my customers are actually getting their orders faster from This New then Canada and USA.

Maazani & Co.
United States
4 months using the app
Edited April 18, 2023

I just want to say since writing this original message, customer service has improved drastically as have shipping times. I solved the problem with not being able to upload my design images by either clearing my cache or trying a different browser. I was using Brave browser and have since switched back to Firefox and have had no problems. I have always been extremely pleased with the quality of the items I'm getting from them and I would recommend giving them a try. They have some unique items that sell well that I can't find on any other site.

Original ---- Customer service takes forever and most of the items I've worked with before, won't let me save my designs now. Not a word from customer service and it's been over a week. It was working fine until about a week ago, not sure what's going on.

The Armada Project
United States
3 months using the app
September 22, 2020

Great company and great prices and variety of product offerings, thanks to Lois, my account manager whos very helpful. I plan to use ThisNew alot in the future

Fair Dinkum Fashion
United Kingdom
3 months using the app
September 20, 2020

ThisNew is FANTASTIC!
There are several things I look for with a print-on-demand vendor.
1) Good Products
2) Timely Delivery
3) Great Communication
ThisNew does all three. Yes, they are in China, but their delivers times have been very accurate to the United States, Canada and Europe. Yes, I need to stay up late to speak with them, but they respond quickly on WhatsApp, and answer all of my questions.
Their products are very good quality, and I plan on expanding my SKUs with them.

Celtic Art Store / Ravensdaughter Designs
United States
2 months using the app
August 9, 2021

Newbie in print on demand, but they have Excellent Customer Service and Good quality. Thank you, Sissie!

Fun Animal Store
United States
2 months using the app
October 8, 2020

If there is a negative star I will give negative star. The items coming not as described. It is dishonest thing. And very hard to get return or refund. I will contact my credit card company.

Schenart
United States
2 months using the app
Edited September 9, 2020

I've been running a couple of Print-on-Demand stores for over a year now. I've tested about a dozen POD companies, and by far, ThisNew is the best out there. They have the largest selection at the best prices I could find, and their customer service is friendly and amazing. They also have a super helpful Facebook community full of active users. This means that no matter your experience with POD, ThisNew can help support your business with products, and their Facebook group can help you learn and grow.

Voist Apparel
United States
About 1 month using the app