Omega ‑ Pixels & TikShop Sync

Omega ‑ Pixels & TikShop Sync

Reviews (275)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
    269
  • 1% of ratings are 4 stars
    2
  • 0% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
    1
  • 1% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants highly value this app for its effective resolution of pixel-related issues and enhanced tracking accuracy on TikTok, which boosts their marketing efforts. They appreciate its user-friendly interface and smooth integration with Shopify, along with its capability to manage campaigns and support multiple pixel setups, making it ideal for businesses with various stores or ad accounts. Features like live chat support and customizable app enhancements also receive positive feedback. Exceptional customer service is frequently highlighted, with team members like Tracy, Anna, and Vincent praised for their responsiveness and ability to provide detailed, real-time assistance. Merchants express high satisfaction with both the functionality of the app and the customer support received.

June 7, 2022

Can you create only one pixel that can be used during the trial period? Can I open more than one only if I pay?

SHOPYTK
United States
2 days using the app
Omega replied June 7, 2022

Dear everyone at SHOPYTK team,

Thank you for taking the time to write a review, I appreciate your feedback, and I'm sorry for any negative experience using our app.
With our app, we can add unlimited browser pixels. However, the event API will be different, in our plan, you can use 1 event API for free, if you would like to add more, you need to upgrade with an extra charge.
Our customer support team has reached out to you for better support, could you please check it out?
We look forward to hearing from you back.
Regards,
Kaylee, Leader of Customer Support Team.

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