TikShop: Omega Pixel & Catalog

TikShop: Omega Pixel & Catalog

Reviews (303)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
    296
  • 1% of ratings are 4 stars
    3
  • 0% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
    1
  • 1% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pixel tracking and easy product feed synchronization with TikTok. They appreciate the user-friendly interface that simplifies setting up multiple pixels without needing coding skills. The seamless Shopify integration and responsive, multilingual customer support available 24/7 are also praised, especially for their proactive help with pixel setup and tracking issues, enhancing merchant satisfaction.

Edited February 22, 2023

Would give zero stars if I could.

Omega developers offered to help install the code as tracking wasn't working properly. We asked for specific times that any changes would be made so that we could immediately test as to make sure there was no impact on customers.

They agreed, then ignored this, making the change during the middle of the night and only informing us after the change had been made ...

Desmond & Dempsey
United Kingdom
7 days using the app
Omega replied February 22, 2023

Hello everyone at Desmond & Dempsey Team,

Thank you for bringing this issue to our attention, and we apologize for the inconvenience you've experienced. We understand how ...

September 23, 2023

DO NOT INSTALL FOR TIKTOK**

This app is overreporting my sales, for example I've got 1 Complete Payment but in Ads Manager it showed 7 Complete Payments!

NOTE* I've NEVER ever had reporting issues this big with TikTok Sales Channel app. Although support keep telling me to enable API and it will fix it, they were delusional since API was turned ON and connected via code.

Notes for Omega Pixel -> ...

Nervila UK
United States
2 days using the app
Omega replied September 24, 2023

Hi there,

Thank you for writing a review, I sincerely appreciate you bringing this issue to our attention.
We are sorry to hear you had such a frustrating experience with ...

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