TikShop: Feed & Omega Pixel

TikShop: Feed & Omega Pixel

Reviews (298)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
    291
  • 1% of ratings are 4 stars
    3
  • 0% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
    1
  • 1% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless TikTok pixel integration and exceptional customer support. They value the quick setup assistance and issue resolution provided by the responsive team. The app is noted for its user-friendly interface and the ability to manage multiple pixels, enhancing tracking accuracy and campaign insights. It's especially beneficial for merchants in regions without official TikTok channels, enabling effective global engagement.

Edited July 4, 2023

I was satisfied on the beginning. They couldn't solve the problem and where just telling me it was ok, but it was not. 53 ATC on TikTok and 7 on shopify. Every experienced marketeer knows that is not right.

JUST GO HART.
Netherlands
3 months using the app
Omega replied May 4, 2023

Hello!
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Our support team has just received your feedback about the app. As our support agent has explained the difference between the tracking flow of Shopify and Tiktok platforms, I hope you understand that the reports will not be matched. But we take your feedback seriously and would like to help you check back to the app's backend to see if there are any issues we can work on. Our team has sent you an email regarding this, could you please get back to let us have the chance to support you again?
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team

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