TikShop: Feed & Omega Pixel

TikShop: Feed & Omega Pixel

Reviews (295)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
    288
  • 1% of ratings are 4 stars
    3
  • 0% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
    1
  • 1% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pixel setup and tracking, noting its user-friendly interface and seamless Shopify integration. The support team is praised for their responsiveness and 24/7 availability, making it a reliable choice across different time zones. Additionally, the app enhances e-commerce activities with robust campaign management tools and accurate data tracking, crucial for optimizing TikTok advertising efforts.

Edited July 4, 2023

I was satisfied on the beginning. They couldn't solve the problem and where just telling me it was ok, but it was not. 53 ATC on TikTok and 7 on shopify. Every experienced marketeer knows that is not right.

JUST GO HART.
Netherlands
3 months using the app
Omega replied May 4, 2023

Hello!
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Our support team has just received your feedback about the app. As our support agent has explained the difference between the tracking flow of Shopify and Tiktok platforms, I hope you understand that the reports will not be matched. But we take your feedback seriously and would like to help you check back to the app's backend to see if there are any issues we can work on. Our team has sent you an email regarding this, could you please get back to let us have the chance to support you again?
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team

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