Overall rating
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its intuitive interface and impactful pre-order and back-in-stock notification management. It's praised for its excellent customer service, comprehensive video tutorials, and quick issue resolution. The app's fair and flexible pricing is suitable for small businesses. It's known for its reliability, expanding features, and ease of use.

July 18, 2023

I highly recommend this app!!! The app is easy to navigate and simple in it's setup, it also provides many customization options. You can even set up a meeting with a team member on the trial version. Pam was super helpful and addressed all my questions. Thanks guys!

New Mew Avenue
United States
About 9 hours using the app
November 9, 2022

The support on this app is fantastic. They really go out of their way to offer immediate assistance. So far we have been delighted with the performance of the service and would highly recommend it. Plus we already had one pre-order in our first few days of adding it!

United Kingdom
About 1 month using the app
July 9, 2023

I had an outstanding experience with Pre-Order & Restock | Timesact. Their customer service is truly second to none.

From the moment I made my initial enquiry, their team was fully engaged in providing me with comprehensive and understandable answers to my questions. Their prompt response times significantly surpassed my expectations. It's evident that customer satisfaction is a high priority for this company, and they certainly live up to this commitment.

In an era when genuine customer service seems to be waning, Timesact is a breath of fresh air. They made me feel valued as a customer, and their service provided me with the confidence to make my pre-order.

I highly recommend Pre-Order & Restock | Timesact to anyone considering their services. You will be pleasantly surprised by the commitment and dedication of their customer service team. Five stars from me, and I'm looking forward to doing more business with them in the future!

United Kingdom
About 3 hours using the app
Edited June 19, 2023

Really good onboarding, the app have a lot of features that are really good but could be a little confusing sometimes, but everything can get solve with customer support, easy to contact them and they are willing to help you in anything you need

ITZIAR Swimwear
United States
About 1 month using the app
June 6, 2023

Cannot recommend this app and their support team enough! Thank you Jonathan - it's rare to have such great customer service. The app is incredibly user-friendly and does exactly what we need it to do. Highly recommend!

Oatman Farms LLC
United States
1 day using the app
May 8, 2023

The onboarding was amazing, they set up everything how i wanted it and answered all my questions and concerns. It doesnt get better then this app in terms of quality, price, and support.

United States
1 day using the app
January 16, 2023

Very nice customer support, with prompt replies.
On Friday night, June helps us to figure out the onboarding process and propose a solution for our pre-order business.

I will recommend this APP 100%
but hope the video call will have more timeslot for the Asian area.

Relations Inc
5 days using the app
April 3, 2023

Very good app. It allows you to set up all wanted products as pre-order items. It's synchronised with Shopify so no need to change the stock manually.
All your questions are answered through an onboarding session, which is free. I had mine with June, she's a very nice lady who helped me with my questions. She was very patient and thorough. I would definitely recommand an onboarding session.

12 days using the app
June 21, 2023

Such an amazing experience, they walked me through setting me up my account and she was so easy to understand. She covered everything, showed me step by step how to run and customize the settings. Love how easy it was and also the 1:1 zoom call. Thank you so much and very excited to use this app for my business !!!

United States
About 3 hours using the app
March 31, 2023

Great experience. Jonathan was very patient and clear with each process step we went through. Although I had played with the app a bit prior to our meeting, I was really glad I went through the process made using the app so much easier.

Thank you

Baby Dolls Beauty
United States
4 months using the app