Reviews (1,698)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

Edited November 8, 2024

The app does what I need and was easy to set up. There were some concerns I had about the appearance of the buttons and the support team worked with me to arrive at a solution that is suitable for my needs. Everyone I interacted with where professional and helpful.

Reach out to the team when doing tests as they can better assist you with test orders using their app.

Radiant Lure
United States
About 1 month using the app
November 15, 2024

The app is really interesting for starting companies when the inventory is not there yet. You can start getting people on your website and even selling your products upfront.

Jolo did really a great job with supporting me. Thanks!

Matteo di Davide ~ Eyewear
Netherlands
About 20 hours using the app
August 21, 2024

Great app and support too. We get a lot of pre-orders. But what we really miss that there is no translation possible for the text at the productpages, below the button. We have a multi-language store and we miss this feature.

SooBluu
Netherlands
19 days using the app
August 15, 2024

good so far, only starting to use it but the customer support from JOLO WAS SPECACTULAR!

American Fiber by Mitchell Wool
United States
3 days using the app
September 25, 2024

The Support Team is great! They were able to fix our concern asap!

ryercat.com
Canada
About 21 hours using the app
October 17, 2024

I'm glad for the generous support.

R deco interiors
Japan
2 days using the app
August 26, 2024

Support is great!

diebusenfreundin
Austria
About 2 months using the app
June 25, 2024

Suite à un souci de lien sur le bouton de précommande, nous avons dû contacter le support. Celui-ci a répondu en moins de 5 minutes et, grâce à leur assistance, le problème était réglé en à peine 10 minutes.
Trop peu d'applications peuvent se vanter d'avoir un aussi bon support.
Merci encore à Preorder Notify Me Pre-Order T pour leur efficacité.

Herbert Frère Soeur
France
Over 1 year using the app
September 16, 2024

日本語で問い合わせできないのがネックだが、翻訳しながら問い合わせしたところ不具合にすぐ対応していただいた。

THE SHOP SLOANE
Japan
Almost 2 years using the app
June 25, 2024

Brilliant app! a little difficult on the UI but managed to navigate it and got lots of help from Princess who sorted out my little bugs!
Would much rather if the products got grouped into selling plans instead of reporting as a whole list, makes it difficult to tweak the plan (have to apply it to each individual line or delete the products and start again!)

Lets see if it drags in the customers now! ;-)

The Home Crafters Ltd.
United Kingdom
About 3 hours using the app