Reviews (1,797)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective management of preorders and back-orders, preventing lost sales when stock is low. It features a user-friendly interface, easy setup, and customizable options like badges and payment methods. The app supports Restock Alerts, Pre-Orders, and Coming Soon items, and integrates seamlessly with Shopify themes. Customer support is highlighted for its responsiveness and expertise in real-time assistance and troubleshooting.
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initially a bit difficult, but i had the intro call and then it seems quite easy.
The app does what I need and was easy to set up. There were some concerns I had about the appearance of the buttons and the support team worked with me to arrive at a solution that is suitable for my needs. Everyone I interacted with where professional and helpful.
Reach out to the team when doing tests as they can better assist you with test orders using their app.
The app is really interesting for starting companies when the inventory is not there yet. You can start getting people on your website and even selling your products upfront.
Jolo did really a great job with supporting me. Thanks!
Jolo was very helpful and personable. He is very knowledgable about the app and was very clear and solution oriented with his answers.
Great app and support too. We get a lot of pre-orders. But what we really miss that there is no translation possible for the text at the productpages, below the button. We have a multi-language store and we miss this feature.
I'm glad for the generous support.
While the back end is a bit clunky, and the app is a bit slow to load on our product page, the service team is excellent and always super helpful.
As far as low-cost solutions go, I'd say this is a great place to start.
The Support Team is great! They were able to fix our concern asap!
So far my experience with the app has been good aside from a few glitches. Somehow the app stopped showing my items as pre order, and that caused some upset from customers, but once the issue was caught the team helped correct it and also helped me with some other settings. I would recommend the app, but look forward to using it longer to see if I encounter any other issues. Knowing the customer service is so fast and helpful is a plus!
good so far, only starting to use it but the customer support from JOLO WAS SPECACTULAR!