Preorder Now Presale Timesact

Preorder Now Presale Timesact

Reviews (1,913)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 30, 2026

Easy to set up and the support folks are great. Only 4 stars because it requires inventory to be tracked per-variant, which isn't quite a perfect fit for my business model. But the features are spot-on otherwise.

Loreforged
United States
5 days using the app
May 21, 2026

A bit of set-up and forethought is needed to get the most out of it but running well so far. I'm looking froward to having customers know the updates automatically.

The Sword Stall
United Kingdom
10 days using the app
March 30, 2026

Great customer service which is my favorite part of this app. Thanks Princess.

Sabiala
Singapore
4 months using the app
February 24, 2026

I don't go to five stars ONLY because I have not used all the app's functionality.

I found the app easy to navigate, and specially with the chat help!

SkyMapper
United States
5 months using the app
March 4, 2024

While the back end is a bit clunky, and the app is a bit slow to load on our product page, the service team is excellent and always super helpful.

As far as low-cost solutions go, I'd say this is a great place to start.

Comet Skateboards
United States
2 months using the app
Edited November 8, 2024

The app does what I need and was easy to set up. There were some concerns I had about the appearance of the buttons and the support team worked with me to arrive at a solution that is suitable for my needs. Everyone I interacted with where professional and helpful.

Reach out to the team when doing tests as they can better assist you with test orders using their app.

Radiant Lure
United States
About 1 month using the app
April 16, 2024

So far my experience with the app has been good aside from a few glitches. Somehow the app stopped showing my items as pre order, and that caused some upset from customers, but once the issue was caught the team helped correct it and also helped me with some other settings. I would recommend the app, but look forward to using it longer to see if I encounter any other issues. Knowing the customer service is so fast and helpful is a plus!

Cult of Coquette
United States
21 days using the app
Edited February 24, 2026

Works really well, really supportive team to help to set things up all the way. Would highly recommend.

Black Loon
Canada
20 days using the app
January 12, 2024

Very happy with Timeact's support. Quick and thorough!

BLMBRG
United Kingdom
9 months using the app
April 4, 2025

I found the app settings confusing, despite app reviews saying this was for beginners. The customer service, on the other hand, was A++. I got help right away. I asked a question on Thursday night (by email) and someone responded to me right away. I couldn't reply until the next morning and, again, someone was there to help me. My problem was resolved quickly (and accurately) by early Friday morning. This was great!

Barrier Skincare
Canada
About 14 hours using the app