Preorder Now Presale Timesact

Preorder Now Presale Timesact

Reviews (1,753)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust pre-order management features, including "notify when back in stock" and "pre-order and save." They appreciate its user-friendly interface, seamless Shopify integration, and customizable customer communications. The support team is praised for their quick and effective assistance through real-time chat and virtual meetings, enhancing inventory management and customer service.

January 21, 2026

This app is fantastic, covering all the bases -- pre-orders, shipping delay notifications, back-in-stock notifications, etc. It is so highly customizable, it can be a bit complicated, but the customer service is top-notch, with a response usually within seconds and very helpful user guides. The pricing is reasonable, with options suitable for tiny to large businesses. One of my favorite apps!!

Aqua Research Store
United States
About 2 years using the app
January 6, 2026

his app is incredibly intuitive, fast, and reliable, everything works smoothly and exactly as expected. The user experience is well thought out, making it easy to get things done efficiently.

What truly makes the difference, though, is the amazing support from Rachelle. She was professional, friendly, and extremely helpful, providing clear and timely assistance at every step. Her support went above and beyond, making the whole experience stress-free and genuinely pleasant.

Highly recommended, not only for the quality of the app, but also for the top-level customer support. Great job!

NOAK SPORT
Switzerland
10 months using the app
January 20, 2026

La app funcina muy bien, y me ha resultado mas que rentable, al cambiar el theme tuve una dificultad para ponerlo en marcha ,y me lo han solucionado de inamediato, Recomendable

Lunai Jewelry
Spain
About 2 months using the app
Edited January 12, 2026

SUPER fast resolution to a tiny visual issue. Very robust app with incredible support!

Edited to add:
We tried several other preorder apps and all of them just couldn't provide the fast support and customized solutions we really needed. Timesact has been BEEYOND incredible. Super fast responses, very thorough, and has completely heard my every request and has even been able to do some incredible customizations to get our preorder statuses acting AND LOOKING exactly how we want. I can't recommend this app enough. Very worht the money and so easy to set up!

Enlightened Baby
United States
About 2 months using the app
November 25, 2025

The app has worked extremely well to fix my problem. There were a few formatting issues for my template that the team was able to fix within hours. A great app and an even better team behind it!

Clarets Fine & Rare Wines
United States
4 months using the app
February 5, 2026

Has worked great for us so far and support was fast and helpful when we had an issue!

Unfold
United States
About 3 years using the app
January 21, 2026

I had a minor tech glitch I wasn't able to resolve on my own. Customer support was fast! They had it resolved in under 24 hours. I'm on the Free Plan now and yet the customer support was GREAT. Looking forward to using this new tool for our Shopify store to help us with pre-order and inventory management once our orders start coming in soon. Highly recommend.

Soils Alive
United States
4 days using the app
December 16, 2025

Have used the app on many stores and it works flawlessly. Reached out to customer service when notification badges were not working correctly on my customized theme and they were able to get the badges up and running quickly and communication was fantastic

The Campus Store
United States
8 days using the app
December 2, 2025

Fantastic support. I set up Timesact but once my first pre-sale order came in I wasn't sure I had done it right. I got great support through chat that walked me through the whole process. Really appreciate it!

The Poetry Shop
United States
11 days using the app
October 21, 2025

Simple. Effective. Reliable.

We’ve been using the Timesact PreOrder | Notify Me app and it’s been a great addition to our store. It’s easy to set up and navigate, even with a busy schedule. We especially appreciate the flexibility—being able to offer “notify when back in stock,” “pre-order and save,” or simply mark items as out-of-stock gives us control and keeps customers informed.

Plus, their support team is knowledgeable, responsive, and genuinely helpful. Highly recommended for any store looking to manage inventory visibility and customer expectations with ease.

SHOO-FOO, Eco Home Linens
Canada
9 months using the app