Reviews (1,679)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

September 10, 2024

We have been using this app for over a year now. I am not a techy kind of person and a lot of this stuff straight up scares me. The set up of this app was painless. I had a conference call and my hand was held through the initial process. Over the year a few things popped up I needed to change things or something didn't work after an update to our theme. In both cases support was super easy and VERY helpful. I feel confident that using this app was a great decision and has made it possible to pre-order products without confusion or hassle for our customers.

Misto Lino
United States
About 1 year using the app
September 16, 2024

We are a leather and canvas goods manufacturing and retail business. We produce our goods in small batches, locally, only an hour away from our store. We also do a lot of made to order products, meaning an effective pre-order system is essential to the function of our business so we are able to keep track of our production board and maintain customer satisfaction. I was previously using a different app that regularly broke and it was very difficult to get in touch with customer service, despite paying for this service. Since I have switched, it has been nothing but absolute ease and delight. It was simple to set up, including the guided call which was immensely helpful. I have twice been in touch with their support line twice after the guided call and had someone answer within 30 seconds and had effective, personalised help, including some custom coding put into our theme to ensure the pre-order button appeared correctly. This problem was sorted within 15 minutes of starting a chat, helping out business continue to run smoothly.

ATKM
Australia
About 2 months using the app
October 8, 2024

Only downloaded today but after using about 3 different apps prior this was very easy to set up. I could not however work out one small part so I got onto support & they came back straight away & told me how to sort out! So far so good

JEM Bespoke Gifts
Ireland
24 days using the app
September 21, 2024

Very happy with this app.

The app has allowed us to offer pre-orders on sizes and styles that we don't yet have, and make sure that customers can buy any of our products even if they are out of stock.

Also, devs have been very quick to respond.

do+dare undie co.
Canada
7 months using the app
October 29, 2024

I want to express my gratitude to Louie for his incredible help. He was not only friendly but also provided fast service. Thanks to him, my issues on the website were resolved quickly. I truly appreciate his support!

Shapedbyprogress
Belgium
6 months using the app
September 30, 2024

I've been using this pre-order app and I highly recommend it! The user interface is intuitive, making it easy to manage pre-orders efficiently. What really stands out is their customer service; they are responsive and helpful, always ready to assist with any inquiries or issues. This app has streamlined my ordering process and made it a breeze to keep my customers happy. If you’re looking for a reliable pre-order solution, this is the one!

Miss Runway Boutique
Australia
3 months using the app
August 22, 2024

Excellent way to arrange a pre-order function on your shopify store! They also ACTUALLY help when you send an email to customer service, and solve issues quickly!

Duck World
United Kingdom
About 1 year using the app
September 20, 2024

Princess was brilliant at resolving my issue, super quick response and made sure my worry disappeared instantly! It gives me so much confidence that I’ve picked the right wholesale app as the customer service will be there to support.

Anegada
United Kingdom
Over 1 year using the app
September 18, 2024

very prompt and helpful support! strongly recommend for business owner who looking to better forecast their inventory with pre-order function

Daily Flower Market
Singapore
12 months using the app
October 28, 2024

We've only had the app for a short amount of time - and everything is working well. Five star review at this time is for amazing and responsive customer service and support - we needed a few tweaks and the fixes were quick and worked perfectly! Thank you Robert and team!

Island Trading Limited
Bermuda
3 months using the app