Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

September 20, 2021

I searched and installed so many pre-order apps (literally almost every single pre-order app on Shopify lol)
Among all the apps, why did I choose Timesact? 2 reasons.
1. So easy to use. Even I could set up that means everyone can install and st up.
2. Customer Support is just AMAZING!! While I was waiting for the responses from all the other app companies, Timesact is the ONLY ONE that responded immediately and resolved all the problems.
They even fixed the problems I caused since I installed many apps randomly and that caused the problems for the Timesact app to work properly. They fixed it quickly and it is now working perfectly. I would say "Just try this app and don't waste your time looking for another app." This is my honest review!

Reine Mère by Megan
United States
5 months using the app
Kairock Partners SRL replied September 20, 2021

Thank you for the amazing review! I'm glad we were able to help you get going with pre-orders and I am sure the results will be off the charts. Looking forward to a great long-lasting partnership that will make us both better at what we do.

Best regards,

Andrei from Timesact

September 22, 2021

Very simple and helpful app for my store) We don't have a lot of items in stock, and very often our products are "OUT of STOCK" on site, and this app helps us don't lose our clients)) We have now a lot of pre-orders!)

Tweeto.uk
United Kingdom
5 months using the app
Kairock Partners SRL replied September 22, 2021

Thank you for the review! I'm sure we'll grow sales with pre-orders by working together.

Best regards,

Andrei from Timesact

July 5, 2021

This app has been awesome for our store - saves us a lot of time and works really well in the backend. The main room for improvement is to stop the second or 2 lag time that occurs with the change from the 'add to cart' to 'pre-order' button in the product listing. Overall I would recommend the app!

Ainsley Saddlery - AUS/NZ
New Zealand
5 months using the app
Kairock Partners SRL replied July 5, 2021

Thank you for the awesome review! We are always working to make the app better and faster. The speed of the button switch is also dependent on the connection speed so the experience will vary.

Best regards,

Andrei from Timesact

November 14, 2022

User friendly and a great support / on-boarding. Like the design with badges and pre-order settings. Many Thanks to June & Andrei

Studio5land
Sweden
5 months using the app
August 23, 2023

I really like this app! Very easy to use and Jonathan from Support was great! I saw this app had great reviews and I needed to setup Pre-Orders quickly, the Timesact team came in very clutch!

Slight
United States
5 months using the app
May 24, 2023

Loving this App. The customisation works really well for us and was simple to set up AND maintain/update with new products. On-boarding was easy and the team were great to work with. Thanks!

Watercooled Classic
New Zealand
5 months using the app
Edited October 3, 2022

Great for quick and easy pre-orders! Free consultation and customisation was super helpful. Will recommend.

Yuki Tsunoda Shop
United Kingdom
5 months using the app
September 10, 2021

I'm new to shopify selling clothing. I'm going to sell pre-order clothings and this app is exactly what i was looking for! the staff member is very kind and and walked me through very patiently to solve my problem. I highly recommend this app!! :)

lietobaby
New Zealand
5 months using the app
Kairock Partners SRL replied September 11, 2021

Thank you very much for the review! I'm sure you'll do great with pre-orders.

Best regards,

Andrei from Timesact

June 10, 2021

Love this app! Super easy to use and the owner is super attentive and helpful! Definitely recommend!

Kaisah Boutique
United States
4 months using the app
Kairock Partners SRL replied June 10, 2021

Thank you for the great review and for partnering with us for your pre-order needs! I'm sure we'll make a lot of sales together.

Best regards,

Andrei from Timesact

June 23, 2021

I swear my wife says that I have an app problem. I must use more than most people and test what will work and what won't. The Pre-Order function is EXACTLY what we needed. We have tested countless pre-order apps and let me tell you, none NONE of them compared to this one. It was easy to install, easy to configure, and most of all, their support seems to never sleep. Andrei Pricop was on point and gave me immediate answers to my questions and then handled some extras for me on his own. Could not be happier. You will love it. Trust me.

Cyclone FPV
United States
4 months using the app
Kairock Partners SRL replied June 23, 2021

Thank you for the awesome review! I'm very happy to be working with you and am looking forward to great sales with pre-orders.

Best regards,

Andrei from Timesact