Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

May 30, 2021

Quick customer service - like super fast on a Saturday. Looks like they're coming out with new features and it was easy to setup. Pretty cool!

RiseMarket.com
United States
4 months using the app
Kairock Partners SRL replied May 30, 2021

Thank you for the great review! Happy to help always and looking forward to growing your business with pre-orders.

Best regards,

Andrei from Timesact

April 11, 2022

Bin super zufrieden, kann diese App wärmsten empfählen.
Der Support ist Super Schnell und bei der Umsetzung Raketen schnell.

Brands Hair Shop for you
Germany
4 months using the app
Kairock Partners SRL replied April 13, 2022

Vielen Dank für die tolle Bewertung und dafür, dass Sie uns als Partner für Ihre Vorbestellung gewählt haben! Wir freuen uns auf eine großartige Vorbestellungskampagne für Sie.

Mit freundlichen Grüßen,

Andrei von Timesact

June 25, 2022

Great app and great customer service. Anytime we had questions on how to setup something Andrei helped us right away.

Lavish
Canada
4 months using the app
Kairock Partners SRL replied June 29, 2022

Thank you for the great review! I'm sure we'll make a great team and produce amazing results with your pre-order campaign.

Best regards,

Andrei from Timesact

April 14, 2021

Super simple, and what a way to keep the cash flowing in. We really like it and great support from the team. Highly Recommended.

Probiotic.ie
Ireland
4 months using the app
Kairock Partners SRL replied April 14, 2021

That's what we love to hear! Thank you so much and best of luck with future pre-order sales.

Best regards,

Andrei from Timesact

February 1, 2022

Fantastic support! Andrei took the time right away to adapt my theme so that it would work seamlessly with Timesact. And I'm not even a paying customer yet! I am very impressed and I can vouch for this team's attention to detail and dedication to their users and their needs.

Tomato Machine Company
Canada
4 months using the app
Kairock Partners SRL replied February 2, 2022

Thank you for the amazing review! The image you paint with kind words is what we aspire to be with Timesact. Very glad to be your technology partners for pre-orders.

Best regards,

Andrei from Timesact

April 13, 2023

Wonderful app, does what it promises. Excellent customer service. Princess was very helpful and efficient.

Meeo Shop Online
Italy
4 months using the app
July 5, 2023

I want to thank Timesact on boarding for their patient of helping me set up my account. It was quick and easy setup. Im not tek savvy but they made it easy and fun. Thanks again I cant wait to start on boarding products.

V&M Beauty Supplies
United States
4 months using the app
October 4, 2023

This app is great for making your site simpler and more usable for your customers. Furthermore, the assistance service is really efficient and fast, which in my opinion is difficult to find around

dgtaleitalia
Italy
4 months using the app
December 15, 2022

So far so good. Much easier to work with than any of the other preorder apps we've used before. Customer service has been wonderful. They are very quick to handle any issues or customizations, even offering service to us on the weekend once. Excited to continue using it and very excited about their new features.

Nefertem
United States
4 months using the app
March 27, 2023

Deze app is geweldig. Alle functies die je nodig hebt voor het maken van een geweldige webshop met pre-orders en alle functionaliteiten zijn hier aanwezig! Daarnaast hoef ik niks te zeggen over de snelle en altijd aanwezige klantenservice, die er voor zorgt dat alles binnen no time werkt. Een dikke 5 sterren beoordeling voor deze app zonder twijfels. Ik raad het aan iedereen aan. Twijfel je nog? Niet doen, direct downloaden!!

Pokéreus
Netherlands
4 months using the app