Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

November 2, 2023

Very helpful and informative!

The Night Store
United Kingdom
4 months using the app
October 24, 2023

Great help, problem solved!

Ambassadors for Christ Bookstore
United States
4 months using the app
December 15, 2022

Atención rápida y resolutiva. Se conectaron conmigo las veces que lo necesité y en cuestión de poco tiempo. La app tiene muchas opciones y, de las que he probado, sin duda la mejor. 100% recomendada y 100% recomendado el personal que trabaja en ella.

theCosmethics
Spain
4 months using the app
March 11, 2023

Wow - we are super impressed about the Team behind this app.
The customer support they offer is incredible!
We almost couldn't match our deadline for the launch of our new webshop version & collection, but Robert, one of the founders, was super helpful and even helped us out with other shopify issues not directly related to the pre-order button and finally saved our day! Super hard-working and customer friendly team developing a very useful and user-friendly app! can highly recommend!

Jungle Folk
Switzerland
4 months using the app
March 10, 2023

While I'm just getting started with the app, my user experience so far has been Top Notch. The founder created a series of videos that I found on Youtube that provide great overviews of the different functionality of the app, with the right level of detail at every turn.

In addition, the company offers an awesome (and free) onboarding session, led by professionals that know their stuff. I came prepared with several detailed questions and a few customizations/requests, and my rep delivered results by offering precise recommendations and action items.

Barbell Standard
United States
4 months using the app
May 17, 2021

The customer support is incredible. Fast support and on point. They go above and beyond. I recommend this app.

Afreekha store
United States
4 months using the app
Kairock Partners SRL replied May 17, 2021

Thank you for the kind words and for choosing us for your pre-order needs! We will keep working hard to improve the app making your pre-order sales grow.

Best regards,

Andrei from Timesact

June 8, 2022

Utilizo la aplicación para hacer Pre-Orders y funciona de maravilla. Además de soporte técnico, y son muy dispuestos a ayudarte. Trato genial, y eficientes. Gracias.

Tuilus Shop
Spain
4 months using the app
Kairock Partners SRL replied June 15, 2022

Muchas gracias por la increíble reseña. Me alegro mucho de haber podido ayudar y estoy deseando que hagamos juntos una gran campaña de pre-pedido.

Saludos cordiales,

Andrei de Timesact

July 30, 2023

Wonderful experience! Over delivered on value - required assistance with minor issue and was onboarded and optimized.

BabyGlassGourmet
United States
4 months using the app
August 3, 2021

This pre-order app is the best on Shopify! Look no further. Great support and solid product. Highly recommended!

Watch Rapport
United States
4 months using the app
Kairock Partners SRL replied August 3, 2021

Thank you for the awesome review! Happy to see the positive impact on your business and looking forward to even more amazing pre-order sales in the future.

Best regards,

Andrei from Timesact

August 5, 2021

Have tried different pre-order app, and this one is a hidden gem! Love how simple and user-friendly it is, and it just works perfectly. Much appreciated for Andrei to help with coding, he's very helpful and patiently listen to my needs. Big love x

Rubio Monocoat Hong Kong
Hong Kong SAR
4 months using the app
Kairock Partners SRL replied August 5, 2021

Thank you for the generous review and for sharing your pre-order insights with me! It is thought people like yourself that the path to follow for the app becomes clear.

Best regards,

Andrei from Timesact