Reviews (1,723)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

November 11, 2023

The support you have provided, and the functionality of the app could not be any better. 5 stars to the team!

YARDHAUS
United States
5 months using the app
October 30, 2023

Very Good app and excellent Customer service special thanks Jolo

NOKOMIS WEBSTORE
France
5 months using the app
September 20, 2021

I searched and installed so many pre-order apps (literally almost every single pre-order app on Shopify lol)
Among all the apps, why did I choose Timesact? 2 reasons.
1. So easy to use. Even I could set up that means everyone can install and st up.
2. Customer Support is just AMAZING!! While I was waiting for the responses from all the other app companies, Timesact is the ONLY ONE that responded immediately and resolved all the problems.
They even fixed the problems I caused since I installed many apps randomly and that caused the problems for the Timesact app to work properly. They fixed it quickly and it is now working perfectly. I would say "Just try this app and don't waste your time looking for another app." This is my honest review!

Reine Mère by Megan
United States
5 months using the app
Kairock Partners SRL replied September 20, 2021

Thank you for the amazing review! I'm glad we were able to help you get going with pre-orders and I am sure the results will be off the charts. Looking forward to a great long-lasting partnership that will make us both better at what we do.

Best regards,

Andrei from Timesact

September 22, 2021

Very simple and helpful app for my store) We don't have a lot of items in stock, and very often our products are "OUT of STOCK" on site, and this app helps us don't lose our clients)) We have now a lot of pre-orders!)

Tweeto.uk
United Kingdom
5 months using the app
Kairock Partners SRL replied September 22, 2021

Thank you for the review! I'm sure we'll grow sales with pre-orders by working together.

Best regards,

Andrei from Timesact

July 5, 2021

This app has been awesome for our store - saves us a lot of time and works really well in the backend. The main room for improvement is to stop the second or 2 lag time that occurs with the change from the 'add to cart' to 'pre-order' button in the product listing. Overall I would recommend the app!

Ainsley Saddlery - AUS/NZ
New Zealand
5 months using the app
Kairock Partners SRL replied July 5, 2021

Thank you for the awesome review! We are always working to make the app better and faster. The speed of the button switch is also dependent on the connection speed so the experience will vary.

Best regards,

Andrei from Timesact

November 26, 2024

The app is easy to use, and if you have any troubles the support team is quick to help! Overall, we have had a great experience with the app.

Frock Shop
United States
November 26, 2024

I only recently installed the Swatch King app and upon experiencing some setup issues was able to get a Zoom call with a rep within hours. Rommel swiftly resolved by setup issues, and had a very useful customization implemented overnight. The app has immediately transformed my website functionality, and so far the level of support has been astoundingly good!

LassanaiNYC
United States
November 14, 2022

User friendly and a great support / on-boarding. Like the design with badges and pre-order settings. Many Thanks to June & Andrei

Studio5land
Sweden
5 months using the app
August 23, 2023

I really like this app! Very easy to use and Jonathan from Support was great! I saw this app had great reviews and I needed to setup Pre-Orders quickly, the Timesact team came in very clutch!

Slight
United States
5 months using the app
May 24, 2023

Loving this App. The customisation works really well for us and was simple to set up AND maintain/update with new products. On-boarding was easy and the team were great to work with. Thanks!

Watercooled Classic
New Zealand
5 months using the app