Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

September 16, 2021

When I have a problem with appearing pre order button, customer service solved them so quickly. Thank you so much.

ADirect開発B
Japan
4 months using the app
Kairock Partners SRL replied September 16, 2021

Thank you for the great review! Looking forward to some great pre-order sales for your store!

Best regards,

Andrei from Timesact

March 30, 2023

My onboarding experience with Jonathan was exceptional! He was able to answer all my questions and concerns. I am confident that Timestamp will increase my productivity while help me maintain customer needs.

King's Cross Bookstore
United States
4 months using the app
November 2, 2022

I love this app. The pre onboarding call helped me understand the app features. The team was very knowledgeable and accommodating to my needs. I would definitely recommend this app to anyone using shopify.

IvoryLuxe CandleCo
United States
4 months using the app
October 10, 2023

The first call is free and really helpful. Wonderful walkthrough.

My Store
United States
4 months using the app
May 17, 2023

We have installed the app and had a on boarding call with the Team.
They were great very informative and helped us set the system app.
Highly recommend.

Hercules Supplements Aust
Australia
4 months using the app
March 15, 2022

This app is exactly what I was looking for. It took me just a few minutes to set up, very easy to customise the badges to fit with my web theme. The pricing structure is very fair. I looked into similar apps but they were expensive and had fewer options than this one. Support has been very responsive. Would highly recommend this app!

Bāja London
United Kingdom
4 months using the app
Kairock Partners SRL replied March 17, 2022

Thank you for the awesome review! Very glad our app is providing value to your business and looking forward to a great campaign.

Best regards,

Andrei from Timesact

April 15, 2021

Very easy to use. I highly recommend it. The team was also very responsive. They answered all questions right away. Definitely get this app if you want to accept pre-orders!

Bubblegum Waxing
Philippines
4 months using the app
Kairock Partners SRL replied April 15, 2021

Thank you for being an awesome partner! I hope pre-orders keep on growing your business for a long, long time.

Best regards,

Andrei from Timesact

August 24, 2022

I used this app to make sure customers are able to preorder items that are out of stock or newly incoming. I had gone through various apps and read reviews before I decided on this and it is everything they say it is. Customer support was super helpful and timely!

Shoepify
Nigeria
4 months using the app
April 27, 2023

I had a great experience with the support team. They provided a free onboarding one on one video call that helped me get everything set up.

FoglandBrand
United States
4 months using the app
March 8, 2022

The best support out of all the apps I've used on Shopify! I would definitely recommend this app if you're looking to add a pre-order function to your products.

Konect
United States
4 months using the app
Kairock Partners SRL replied March 10, 2022

Thank you so much for the kind words! Looking forward to working together on your pre-order campaigns for a long time.

Best regards,

Andrei from Timesact