Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

June 4, 2022

Abgesehen davon das die APP sehr gut funktioniert.Ich hab so ein Service und so einen Technischen fähigen Support nicht gesehen.Ich hatte Probleme mit meinem Themen.Andrej setzt sich bin 5 min hin und reparierte mein Themen wo ein anderer App anbieten gefuscht hat.Ich kann Kairock Partners SRL nur empfehlen.Großes Lob an euch danke

ROCKABIKE CUSTOM
Germany
4 months using the app
Kairock Partners SRL replied June 7, 2022

Vielen Dank für die tolle Bewertung! Es freut mich, dass ich Ihnen behilflich sein konnte und ich freue mich auf eine lange und erfolgreiche Zusammenarbeit.

Mit freundlichen Grüßen,

Andrei von Timesact

October 31, 2023

Pam was amazing. Late at night I was adding Coming Soon to the website and it wasn't working . She was so helpful, calm and managed to sort it all out very quickly. Great service and a great app.

Under Her Eyes
United Kingdom
4 months using the app
May 3, 2023

The level of customer service is outstanding. We were up and running in no time. These guys are excited about their product and invested in the customer care experience. That is so unusual these days. You guys rock!

Visionary Pet Foods
United States
4 months using the app
January 5, 2022

I used this app to allow customers to pre-order styles a month in advance with a discount. I have many apps integrated into my store and the badge / button needed to be manually entered. Andrei was incredibly responsive, worked quickly and got everything set up exactly as I wanted it to look! If you have any issues, please contact them- really they were great

Written Ceremony
United States
4 months using the app
Kairock Partners SRL replied January 7, 2022

Thank you for the great review! Very happy to play a small role in your pre-order campaign and thank you for choosing us as your technology partners. Looking forward to some amazing pre-order sales for you!

Best regards,

Andrei from Timesact

August 9, 2021

Such a great & easy to use app with amazing customer service! 100% recommend! We love it.
CLOUD ☁️ C A L I.

CLOUD ☁️🌴 C A L I
Australia
4 months using the app
Kairock Partners SRL replied August 10, 2021

Thank you for the awesome review! Looking forward to some amazing pre-order sales!

Best regards,

Andrei from Timesact

July 20, 2023

Definitely love this app! Super user-friendly for a non-programming background store owner. The support team is amazing too!!

Petisan
Hong Kong SAR
4 months using the app
September 21, 2022

Easy to install (and we tried another app first). Customer service from the founder has been seamless, informative and proactive. Plus everything we want from 1) branding; 2) banner on our products; 3) email drip were in place within 1 day.

Caire Beauty
United States
4 months using the app
May 3, 2021

Great app, works like magic on my site and it looks professional. Also, wonderful support. I got help straight away with my issue.

Fase Wear Sverige
Sweden
4 months using the app
Kairock Partners SRL replied May 3, 2021

Thank you for the awesome review! I'm happy the app is already making money for you and I hope pre-order sales will blow up even more.

Best regards,

Andrei from Timesact

February 25, 2023

Everything I need and works great so far. Support replied within the hour and fixed a slight alignment issue I had. Thank you for the help Andrei!

Samurai Cards
United Kingdom
4 months using the app
August 29, 2023

My tutorial session with Rommel was fantastic! He was very polite, very knowledgeable and great help!

I learnt so much about the app and its features. He really took his time to explain everything to me and kept checking if there was anything else I needed. I felt very comfortable asking questions.

To sum things up he was amazing and a pleasure to speak with!

The Ehsan co
United Kingdom
4 months using the app