Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

June 23, 2022

It was working within minutes after installation. I have reached out to customer support to add a pre-order product badge and it was resolved quickly. They even did extra clean-up in the code of previously installed apps! Excellent and I would definitely recommend Timesact App!

GEN FIT
Germany
4 months using the app
Kairock Partners SRL replied June 29, 2022

Thank you for the amazing review! Looking forward to working together for the long term.

Best regards,

Andrei from Timesact

September 26, 2022

I find Timesact very simple to use with clean and easy to understand interface. Started using this app after having too many technical problems with 3 other competitor apps we've been using. Every question I had was answered within the hour- highly recommended!

HULKEN®
United States
4 months using the app
August 10, 2023

We worked with the Timesact devs to make a some code adjustments to fit our unique setup — they went way above and beyond to ensure we got it working for our launch date. Highly recommended.

Bataleon NA
United States
4 months using the app
August 8, 2021

The support getting this app set up has been amazing, and they have many new features in the works to make it even more intuitive. Looking forward to our launch with Timesact!

Cured Beauty
United States
4 months using the app
Kairock Partners SRL replied August 8, 2021

Thank you for the awesome review! Looking forward to some amazing pre-order sales for your store.

Best regards,

Andrei from Timesact

March 31, 2023

Great experience. Jonathan was very patient and clear with each process step we went through. Although I had played with the app a bit prior to our meeting, I was really glad I went through the process made using the app so much easier.

Thank you

Baby Dolls Beauty
United States
4 months using the app
August 22, 2022

I loved the app. Does everything we need and it has the most friendly UI. So simple and great app. Also, great team behind, kind and helpful team. Liked everything about this so far, no problem, not a negative thing

Oxa Leather
United States
4 months using the app
Edited January 31, 2023

Service client réactif et compétant c'est super gentil

Yuterstore
France
4 months using the app
July 23, 2021

I freakin love these guys. Where other apps fail in customer service these guys are on point. Finally a app I feel comfortable reviewing. You guys are nuts if you pass these guys up because they dont have as many reviews (we tried them all). Keep up the good work guys!

Headlightleds.com
United States
4 months using the app
Kairock Partners SRL replied July 24, 2021

Thank you so much! We love having you as a customer and working together to achieve higher and higher pre-order sales.

Best regards,

Andrei from Timesact

September 8, 2022

Super user friendly application and the customer service team are very nice. The overall experience it's being perfect.

Inimigo Clothing
Portugal
4 months using the app
March 16, 2023

SUPER HELPFUL
I took a bit of time to have a look around the app before the on-boarding session and there were just some things that I just couldn't figure out, like how to add a second button "register interest". The team were so helpful and I could also see my blind spots, like missing the 'enable button'. Thank so much. Wonderful. Take a look at my progress www.treelyworld.com

treelyworld
Australia
4 months using the app