Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

May 24, 2021

Very attentive and quick service- great app. The live chat works great and I was responded to immediately

Allegiance Flag Supply
United States
4 months using the app
Kairock Partners SRL replied May 24, 2021

Glad to be of service! Love your store and I'm very happy we can contribute to it's growth.

Best regards,

Andrei from Timesact

March 8, 2023

Princess did an amazing job walking me through how to set up pre-orders. I needed to set up something quickly after an influencer helped to sell out my inventory in less than 12 hours. Thank you Princess for making this an easy process!

BOY OH BOY CLOTHING COMPANY
United States
3 months using the app
October 22, 2021

Really awesome app to stay organized. The customer service was phenomenal . They offered assistance to help me execute real time solutions

Ohio Against The World
United States
3 months using the app
Kairock Partners SRL replied October 23, 2021

Thank you for your support! I look forward to a great partnership and some amazing pre-order sales for your business.

Best regards,

Andrei from Timesact

May 25, 2023

Amazing service, very helpful staff and customer service, even with the free plan you get an onboarding call where they help you set things up and get you started. Definitely recommend!

Ecoblink Scooters
Canada
3 months using the app
February 14, 2023

Really good app. Customer service is also extremely fast and helpful, as well as understanding of our isses!

Kynda
Netherlands
3 months using the app
January 31, 2022

Fantastic app even more fantastic support! My site has a lot of customization and required a lot of modifications in order to make the pre-order option fit with my theme. Andrei made it totally seamless! Their team made all the necessary adjustments to my code, same day, and we were up and running. So appreciated.

ARMRA
United States
3 months using the app
Kairock Partners SRL replied February 1, 2022

Thank you for your awesome review! Very happy to be a part of your success and looking forward to a great long-term partnership that will see us both reach our true potential.

Best regards,

Andrei from Timesact

September 30, 2023

This app is very good for our store, the way it is made and the ease of working with it is spectacular, it does everything as described, we requested assistance and it was in minutes, they responded to our request for assistance with the app in an activation, it was in minutes everything was resolved, thank you very much, we recommend it!

Red Monkey
Portugal
3 months using the app
April 20, 2022

So far this app is working well, but more than that, the team behind it is incredible helpful! We had a few glitches come up in our code from a previous preorder app, and the Timesact fixed it! They consistently show that they are very capable coders, and they just want to help! highly recommend.

Whole Phonics™
United States
3 months using the app
Kairock Partners SRL replied April 24, 2022

Thank you for the amazing review and for sharing your experience to help other merchants that might be experiencing similar issues. We are happy to support you and anyone else who needs our help. Looking forward to great things together.

Best regards,

Andrei from Timesact

February 18, 2022

Aplikacja bardzo przydatna, oferuje możliwość wystawienia w przedsprzedaży pierwszych 10-ciu produktów bez opłat, co było kluczowe w celu przetestowania rozwiązania. Wsparcie techniczne reaguje bardzo szybko. Z pewnością będziemy korzystać z aplikacji.

Flissy.pl
Poland
3 months using the app
Kairock Partners SRL replied February 20, 2022

Bardzo dziękuję za wspaniałą recenzję! Cieszymy się na wspaniałą współpracę, która pomoże nam obu rozwijać nasze firmy.

Z najlepszymi pozdrowieniami,

Andrei z Timesact

October 20, 2022

This app gave me the in-stock/preorder badges that I wanted, among other things. I didn't work perfectly "out of the box," but their team was quick to go into my website and tweak the code.

Wheels-4-Macans
United States
3 months using the app