Reviews (1,686)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.
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Great overall experience provided by Andrei and the team. They gave a free walk-through and helped to code the app into my store. Very easy process to get it up and running in a very short period of time and we have been getting pre-orders with no issues since installation.
Perfect company and perfect service, workers are very kind and they are very useful actually
Very informative onboarding session. We would definitely benefit more now that we have understood the app further.
App utile a molti scopi, deve per forza far parte della lista di un negozio online. anche il centro assistenza clienti è ottimo. Un app che consiglierei senza dubbio
Easy to use and make money from. Easy to see how successful preorders have been. Some technical glitches, but support is very responsive.
Easy to understand and simple to work. Fast response on helping with badges. I like that you can have a % off to drive clicks.
Thank you for the great review and for choosing Timesact as your pre-order technology partner! I am sure that pre-order sales will just explode very soon.
Best regards,
Andrei from Timesact
I recently installed the app and needed some assistance with adding the pre-order ribbon to my product page images. Andrei responded shortly after I submitted the support ticket and was able to take care of my request promptly. Excellent customer service. So far the app works great. No complaints.
Thank you so much for the awesome review! Happy to be of service and looking forward to seeing your business thrive with pre-orders.
Best regards,
Andrei from Timesact
Great help!
Quick reply and perfect communication !
I recommend.
Easy app to set. Many options for our website.
Love this app! I tried a few others first but came back to this one because it was easy to use and I liked the look of it. I had a small issue with the pre-order banner not showing on all my pre-order product pictures. It alerted me when installing and directed me to contacted their support team which I did promptly. Andrei in customer support responded quickly and with a video explaining everything. Everything is working perfectly now. Top notch customer support! Thank you
Thank you so much for this amazing review! I'm very glad I could help and I am sure our partnership will see us both grow and reach our full potential.
Best regards,
Andrei from Timesact
Customer service is quick and VERY helpful! I was able to contact them and they were able to quickly resolve my issues without me needing to take any action.