Reviews (1,686)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

July 7, 2023

Great free onboarding just for installing the app. No need to figure this thing out on your own. A real person will hop on a video call with you to guide you through set up.

ODD OBJECTS
United States
3 months using the app
September 25, 2022

The app is very helpful and exactly what I wanted. Top customer service! Was super fast! Love the app!

Bahalo
Indonesia
3 months using the app
October 17, 2023

Love the app, Pam was really helpful and fast. The app helps a Lot to engage with my customers.

oché oché jewelry
Colombia
3 months using the app
March 28, 2023

Je recommande Timesact, et surtout leur conseillère qui m'a beaucoup aidé. N'hésitez pas si vous avez des questions à les contacter. Ils sont très compétents. Merci beaucoup !

Ouna.studio
France
3 months using the app
Edited September 8, 2021

Andrei was top notch support! First time user for this application for my store that has over 6000 products. He helped me to resolve the issue i was having with selecting only certain collections to be mass uploaded. The application works perfect for our needs and their support went above and beyond our expectations.

Mile High AirGuns
United States
3 months using the app
Kairock Partners SRL replied September 8, 2021

Thank you for the awesome review! Happy to help and looking forward to some great pre-order sales.

Best regards,

Andrei from Timesact

January 25, 2022

I was looking for a great app to manage my pre-orders... this is so easy to set up and support is fast. I am waiting to have my pre-order badge set up but Andrei is fantastic with fast response! Thanks!!

TerryMe Boutique
Canada
3 months using the app
Kairock Partners SRL replied January 25, 2022

Thank you for the generous review! Very happy you like the app and the support and thank you for choosing us as you pre-order technology partners. Looking forward to a great partnership!

Best regards,

Andrei from Timeasact

Edited February 9, 2023

Yet again very fast reaction and solution of a custom request. Responsive and effective. Special thanks to Robert.

ADA Adaptogenic Drinks
Switzerland
3 months using the app
January 16, 2023

The customer service over email was great. They fixed the issues I had and now the app works great. Thanks.

Bougié
Australia
3 months using the app
October 21, 2021

Great app and great service. Helped me really fast with an issue I had. Would recommend to anybody looking for a preorder-type app.

Kolibri Marine
Canada
3 months using the app
Kairock Partners SRL replied October 23, 2021

Thank you for the amazing review and for choosing us as your pre-order partners! Looking forward to some amazing sales!

Best regards,

Andrei from Timesact

July 22, 2021

Not only is the app boss, the support is amazing! I have nothing but GREAT things to say about this app and the team.

It's the Curves for Me
United States
3 months using the app
Kairock Partners SRL replied July 22, 2021

Thank you so much for the great review! I hope we bring in many many pre-order sales for you.

Best regards,

Andrei from Timesact