Reviews (1,718)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

June 15, 2022

I recently installed the app and needed some assistance with adding the pre-order ribbon to my product page images. Andrei responded shortly after I submitted the support ticket and was able to take care of my request promptly. Excellent customer service. So far the app works great. No complaints.

Zen & Bloom
United States
3 months using the app
Kairock Partners SRL replied June 15, 2022

Thank you so much for the awesome review! Happy to be of service and looking forward to seeing your business thrive with pre-orders.

Best regards,

Andrei from Timesact

March 6, 2023

Great help!
Quick reply and perfect communication !

I recommend.

Easy app to set. Many options for our website.

NorthernSpirit
France
3 months using the app
July 18, 2022

Love this app! I tried a few others first but came back to this one because it was easy to use and I liked the look of it. I had a small issue with the pre-order banner not showing on all my pre-order product pictures. It alerted me when installing and directed me to contacted their support team which I did promptly. Andrei in customer support responded quickly and with a video explaining everything. Everything is working perfectly now. Top notch customer support! Thank you

createdbychell
United States
3 months using the app
Kairock Partners SRL replied July 27, 2022

Thank you so much for this amazing review! I'm very glad I could help and I am sure our partnership will see us both grow and reach our full potential.

Best regards,

Andrei from Timesact

August 30, 2023

Customer service is quick and VERY helpful! I was able to contact them and they were able to quickly resolve my issues without me needing to take any action.

Linen & Lush Boutique
United States
3 months using the app
July 7, 2023

Great free onboarding just for installing the app. No need to figure this thing out on your own. A real person will hop on a video call with you to guide you through set up.

ODD OBJECTS
United States
3 months using the app
September 25, 2022

The app is very helpful and exactly what I wanted. Top customer service! Was super fast! Love the app!

Bahalo
Indonesia
3 months using the app
October 17, 2023

Love the app, Pam was really helpful and fast. The app helps a Lot to engage with my customers.

oché oché jewelry
Colombia
3 months using the app
March 28, 2023

Je recommande Timesact, et surtout leur conseillère qui m'a beaucoup aidé. N'hésitez pas si vous avez des questions à les contacter. Ils sont très compétents. Merci beaucoup !

Ouna.studio
France
3 months using the app
Edited September 8, 2021

Andrei was top notch support! First time user for this application for my store that has over 6000 products. He helped me to resolve the issue i was having with selecting only certain collections to be mass uploaded. The application works perfect for our needs and their support went above and beyond our expectations.

Mile High AirGuns
United States
3 months using the app
Kairock Partners SRL replied September 8, 2021

Thank you for the awesome review! Happy to help and looking forward to some great pre-order sales.

Best regards,

Andrei from Timesact

January 25, 2022

I was looking for a great app to manage my pre-orders... this is so easy to set up and support is fast. I am waiting to have my pre-order badge set up but Andrei is fantastic with fast response! Thanks!!

TerryMe Boutique
Canada
3 months using the app
Kairock Partners SRL replied January 25, 2022

Thank you for the generous review! Very happy you like the app and the support and thank you for choosing us as you pre-order technology partners. Looking forward to a great partnership!

Best regards,

Andrei from Timeasact