Reviews (1,718)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

November 21, 2022

Quick help with a problem in the evening that I couldn't have solved by myself. I've been trying to figure out the problem myself all day. From now on, I will be in touch as soon as a problem arises.

NAKA FINLAND WHOLESALE
Finland
3 months using the app
March 21, 2022

Very nice and functional tool. Exactly what we wanted. Very good and fast customer service! Thumbs up from us.

Glanzstück Berlin
Germany
3 months using the app
Kairock Partners SRL replied March 21, 2022

Thank you for the great review! It was my pleasure and looking forward to some awesome results.

Best regards,

Andrei from Timesact

July 14, 2022

Just about to try it out, but their support team was really helpful in doing a code cleanup for us from previous pre-order apps that we tried using and had multiple issues with.

Dr. Kellyann
United States
3 months using the app
Kairock Partners SRL replied July 16, 2022

Thank you so much for the great review and for trying us out! Looking forward to working together.

Best regards,

Andrei from Timesact

May 4, 2022

I needed this app to test out my first pre-order happening tomorrow night and Andrei was super helpful and very fast. I would recommend this app.

Remember When Apparel
Canada
3 months using the app
Kairock Partners SRL replied May 9, 2022

Thank you so much for the amazing review! I'm sure your campaign will be great and only the first of many.

Best regards,

Andrei from Timesact

Edited March 27, 2024

excelent customized help with an issue. quick resolution!

Lolo Racks
United States
3 months using the app
March 9, 2022

First look review... I installed the app without any issues, all features are easy to find and set to my preferences. I got instant support to finish the setup. Now time will tell if we are completely satisfied, but for now, it looks good.

Bleeding Tarmac
United States
3 months using the app
Kairock Partners SRL replied March 10, 2022

Thank you so much for trying us out! We're here to help and looking forward to some amazing sales for your business.

Best regards,

Andrei from Timesact

September 13, 2022

I just installed this app and Andrei was so quick to help me get any styling issues or placement issues resolved. He also gave me the code so that I can have the mixed cart pop-up styled to be more on brand. I haven't taken any orders with it just yet, but so far it's easy to install and setup.

Cream Co. Meats
United States
3 months using the app
July 8, 2021

ดูแลดีมากเลยค่ะ สามารถตอบกลับได้อย่างไวเลย งานดีมากค่า ขอบคุณมากค่าๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆ

TAKTAI
Thailand
3 months using the app
Kairock Partners SRL replied July 8, 2021

Thank you for the great review! I'm sure that together we'll achieve great pre-order sales.

Best regards,

Andrei from Timesact

February 9, 2022

I've tried many apps on here for pre order, but this one is by far the best one in my opinion. It's easy to use and the staff's communication and response to my query was quick and friendly. Highly recommended.

Nurse Bec Supplies
United Kingdom
3 months using the app
Kairock Partners SRL replied February 10, 2022

Thank you so much for the awesome review! Very happy to see the app providing value to your business and looking forward to some amazing pre-order sales for your business.

Best regards,

Andrei from Timesact

May 4, 2023

Friendly onboarding. System looks easy to set up. Let's hope that we get a lot of pre-orders soon. Thanks.

UNTAG
Netherlands
3 months using the app