Reviews (1,679)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

January 14, 2023

Great support which is critical to us. We had some minor issues during installation and the team at Timesact got everything resolved quickly. We looked at similar apps but Timesact has a great support system and a well thought out onboarding program.

SoilWand by Garden Tutor
United States
About 2 months using the app
April 12, 2023

Jonathan and Arby are so great! They are very professional! They teach me how to use the app and how to achieve the function I want in Shopify! Great App

Cololight
Hong Kong SAR
About 2 months using the app
April 24, 2023

Jonathan was great and very thorough! He helped us get our preorder button up and running with no issue

Theadyfoundation
United States
About 2 months using the app
July 20, 2022

J'ai sélectionnée cette application pour sa facilité de mise en œuvre
Tout est très instinctif et fonctionnel
De plus le support est méga réactif: j'ai contacté Angel pour un détail, il a répondu en moins de 2h et est intervenu dans la journée même et a résolu la question. Vivement recommandé Béatrice

UNCOUTURE
France
About 2 months using the app
Kairock Partners SRL replied July 27, 2022

Merci beaucoup, Béatrice, pour ce commentaire extraordinaire ! Cela fait du bien d'aider des entrepreneurs comme vous sur la voie de la réussite.

Meilleures salutations,

Angel de Timesact

July 27, 2022

best app for pre-ordering best app for pre-ordering best app for pre-ordering best app for pre-ordering

MYOB
Belgium
About 2 months using the app
Kairock Partners SRL replied July 27, 2022

Thank you for your review! Very glad the app is providing value to your business!

Best regards,

Andrei from Timesact

September 10, 2021

Excellent app and amazing support. We needed flexibility with or pre-orders at the variant level and Timesact is exactly what we were looking for. Even better, when we had an issue, they fixed it immediately. I would highly recommend.

Renegade GK
United States
About 2 months using the app
Kairock Partners SRL replied September 11, 2021

Thank you for the awesome review and for choosing us as your pre-order technology partners! I'm sure we'll achieve great things working together.

Best regards,

Andrei from Timesact

March 28, 2023

I'm very thankful I came across Timesact for my upcoming clothing brand launch in May. The app makes it easier for a new brand owner like me to drive sales, create urgency and be transparent with the whole pre-order process. 10/10

LaJan Club
United States
About 2 months using the app
March 28, 2021

This app helped us run our pre orders smoothly and helped us get going on our first drop. Very simple set up and integrates well with shopify Also, great customer support and easy communication.

HardHeaded
United States
About 2 months using the app
Kairock Partners SRL replied March 28, 2021

Thank you for the awesome review! I look forward to a great partnership and to growing your sales with many more pre-orders.

Best regards,

Andrei from Timesact

August 25, 2022

We used the app for creating our pre order products. Everything works good, there were some problem with the Theme but the support team of Timesact (Andrei Thank you again) helped us out really fast and with very good solutions.

portedidurin.ch
Switzerland
About 2 months using the app
September 20, 2021

海外のアプリで使い方や料金プランなど不明点もありましたが
問い合わせでは日本語で対応してもらえ
海外のサポートーの方ですがしっかりと日本語で対応して頂き
サポート体制も万全なので日本人にもおすすめです!

Alien Lab
Japan
About 2 months using the app
Kairock Partners SRL replied September 20, 2021

素晴らしいレビューをいただき、ありがとうございます。私たちはあなたをお客様としてお迎えできたことを嬉しく思いますし、きっと素晴らしい予約販売が行われることでしょう。

よろしくお願いします。

タイムズアクトのアンドレイ