Reviews (1,717)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

May 22, 2021

Andrei is prompt, attentive and offers to go above and beyond to help. It was an easy setup process. Wish there was a seamless integration with my Shopify theme.

Baby Boldly
United States
About 2 months using the app
Kairock Partners SRL replied May 23, 2021

Thank you so much for the review! I am glad we are teaming up to grow your sales with pre-orders.

Best regards,

Andrei from Timesact

September 29, 2021

I use this app to continue selling a product once it's sold out. It automatically flips the order to a pre-sale once the stock reaches 0 so I don't miss any sales due to sold out stock. It works great! On the backend the app is easy to use and customize. I needed help to install it on a custom theme and customer support got back to me and had it up and running within an hour. This is an awesome, super helpful app - highly recommend :)

Victory Greens
Canada
About 2 months using the app
Kairock Partners SRL replied September 29, 2021

Thank you for the awesome review! Can't wait to see your success with pre-orders.

Best regards,

Andrei from Timesact

April 30, 2021

Quest'app è molto facile da configurare e usare. Mi piace tanto. Quando ho avuto bisogno dei servizi che non erano previsti nell'app, Andrei è stato molto disponibile e ha risolto tutto velocemente. Il servizio cliente è ottimo.

Joy Meribe
Italy
About 2 months using the app
Kairock Partners SRL replied April 30, 2021

Grazie per l'ottima recensione e per il tuo prezioso feedback su come migliorare l'app. Sono sicuro che lavorando insieme raggiungeremo un grande successo.

Cordiali saluti,

Andrei di Timesact

September 18, 2023

Amazing app to set products as coming soon or for setting up pre-orders. But even better support. Highly recommend.

Mini Mod
Canada
About 2 months using the app
September 12, 2021

Vorab: Die App tut was sie soll und ist intuitiv zu bedienen. Daher schon mal 5/5. Der Kundenservice ist hervorragend!! In unserem Theme wurde sehr viel (de-)installiert und customisiert. Wir hatten anfangs ein paar kleinere Probleme mit der korrekten Anzeige des "Jetzt vorbestellen" (es wurde trotzdem "in den Warenkorb legen" angezeigt) und ein paar weiteren Kleinigkeiten. Habe an einem Sonntag Abend (!!) Andrei das Problem geschildert und er hat sich sofort an die Arbeit gemacht und zusätzlich noch Codereste von gelöschten Apps entfernt, damit das ganze smoother läuft. So lob ich mir das - ich kann die App jedem uneingeschränkt empfehlen! Grüße

thisshirtclothing
Germany
About 2 months using the app
Kairock Partners SRL replied September 12, 2021

Vielen Dank für die tolle Bewertung! Ich bin sehr froh, dass Sie uns als Ihren Vorbestellungspartner gewählt haben und ich bin sicher, dass Sie einige erstaunliche Vorbestellungsverkäufe erzielen werden. Und unseren vielen deutschen Kunden möchte ich für ihr Geschäft danken und sie daran erinnern, dass wir Support auf Deutsch anbieten (über einen Übersetzer), falls sie Hilfe benötigen.

Mit freundlichen Grüßen,

Andrei von Timesact

----------------------------------------

Thank you for the amazing review! Very glad you choose us as your pre-order partners and I am sure you will get some amazing pre-order sales. And to our many German clients I would just like to thank you for your business and remind you that we offer support in German (via a translator) if you need any help with anything.

Best regards,

Andrei from Timesact

May 11, 2022

Best APP for all potential missing sales! Amazing & over the top customer service! Andrei goes above & beyond to help your business.

ShopTeamPrime.com
United States
About 2 months using the app
Kairock Partners SRL replied May 17, 2022

Thank you so much for the amazing review! Looking forward to some amazing pre-order sales for your business.

Best regards,

Andrei from Timesact

July 20, 2022

Excelente servicio! muy buena atención por parte del equipo, particularmente de Angel. La app funciona al 100 hasta el momento y creo que puede solucionar bastantes problemas, además de traer muchos beneficios a nuestras ventas.

Activarte Mx
Mexico
About 2 months using the app
Kairock Partners SRL replied July 27, 2022

¡Muchas gracias por esta increíble reseña! Se siente muy bien ayudar a los empresarios como usted en su camino hacia grandes éxitos.

Saludos cordiales,

Angel de Timesact

October 21, 2022

Timesact product and customer service is amazing and the turnaround time is very quick. High recommend using this!!!

MOOD
Hong Kong SAR
About 2 months using the app
February 4, 2023

We had one tiny issue with our theme and customizing the badge, they fixed this issue quickly and communicated effectively throughout .

Lolly's Fashion Lounge
Canada
About 2 months using the app
November 28, 2021

I used this app to set up pre-orders and it was very easy to use and setup. Took me no time. I had a minor bug because of my custom theme and contacted support and they immediately solved the issue. Recommend this app!

Heilsubarinn
Iceland
About 2 months using the app
Kairock Partners SRL replied November 28, 2021

Thank you for the great review! Happy to help and happy to play a role in your store's future success!

Best regards,

Andrei from Timesact