Reviews (1,714)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

August 4, 2021

Great app that gets the job done. I'm releasing pre-orders by variant SKU, and this app allows us to customize requirements at this level. Also, customer service is fantastic. Andrei is very responsive!

okko
United States
About 2 months using the app
Kairock Partners SRL replied August 5, 2021

Thank you for the wonderful review! Happy to be a part of your growth with pre-orders!

Best regards,

Andrei from Timesact

November 8, 2022

Prompt responses, they helped me set up and answered any questions i had. I needed some help with some sale changes to my theme. Thanks :)

Izabella & Co.
Australia
About 2 months using the app
June 3, 2021

Works well, especially when you want to run a preorder with a set cut off time but can never remember to close it, like me.

Barker Basic Comfort
United States
About 2 months using the app
Kairock Partners SRL replied June 3, 2021

Thank you for the awesome review! Glad you enjoyed the app and I hope that in the future you will generate even more pre-order sales.

Best regards,

Andrei from Timesact

March 29, 2022

great customer service. communication was swift and my issue was resolved easily and quickly. I would reccommend

Total Instincts LLC
United States
About 2 months using the app
Kairock Partners SRL replied April 2, 2022

Thank you so much for the great review! Looking forward to some awesome pre-order sales for your store.

Best regards,

Andrei from Timesact

October 24, 2022

Princess and Robert were very quick to respond, and very patient with my late reply times. They were able to sort out the issues very quickly and took it one step at a time. My issue was resolved without issues or conflicts. Very high quality support.

Gym Army
Canada
About 2 months using the app
June 26, 2023

I am very new with setting up a shop and all that goes along with it. I was easily able to add my products on my own and then had the onboarding session which was super helpful in navigating the app and learning about some better ways to serve my customers. I would definitely recommend this app and the onboarding experience. I'm sure I will be in touch in the future with more questions.
Thanks you!

ZibberZoo Craft Co.
Canada
About 1 month using the app
August 15, 2023

Such a fantastic app, really has changed the way I run my store!

Customer service is speedy, helpful and friendly.

Would definitely recommend!

Clever Clogs
United Kingdom
About 1 month using the app
March 25, 2021

I used this app to add a 'pre-order' feature as an option for my customers, and it also has a discount feature integrated that you can add for your customers who actually pre-order the product. I love how easy it was to use. It is a very intuitive app, that is also free for the first 15 products I believe. I highly recommend this app. I also love that their interface design completely blended with mine and one cannot tell that I am using an outside app.

Bare Kollections
United States
About 1 month using the app
Kairock Partners SRL replied March 26, 2021

Thank you for the great review! Hope we grow sales together for a long time to come.

Best regards,

Andrei from Timesact

June 22, 2022

Amazing app, very easy to use, customer support is excellent and help resolve issues very quickly! Would definitely recommend.

BASKETBOYS.SHOP
United Kingdom
About 1 month using the app
Kairock Partners SRL replied June 22, 2022

Thank you for the generous review! Glad the app is providing value.

Best regards,

Andrei from Timesact

October 30, 2021

This app would solve a lot of issues on my store. Customer support is beyond expectation. I got the support straight away after putting my request in. App is working great on my website.

YAMOL
Australia
About 1 month using the app
Kairock Partners SRL replied October 30, 2021

Thank you so much for the great review and your support! Very happy to be of help to you and your business and looking forward to a great partnership!

Best regards,

Andrei from Timesact