Reviews (1,685)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

June 8, 2022

I just in stalled this app and I needed some tech support. Reaching the Timesact team was so easy & quick. They fixed the problem in no time. So many stars.

DONA Wholesale
United States
About 1 month using the app
Kairock Partners SRL replied June 15, 2022

Thank you so much for the great review! Very happy to assist and looking forward to some amazing results.

Best regards,

Andrei from Timesact

May 19, 2022

We are using this app in our jewelry shop, soulmate38.de, to give customers the opportunity to order pieces that first have to be produced for them.
The app is easy to use and foremost, you get great and fast support if you face any issues!

Soulmate 38
Germany
About 1 month using the app
Kairock Partners SRL replied May 24, 2022

Thank you kindly for the great review! Looking forward to a great pre-order campaign and a long-term partnership that will help us both grow.

Best regards,

Andrei from Timesact

January 26, 2023

Amazing support lead! I had a very specific issue using a customized theme and support offered coding support to create pre-order badges and re-stock notifications. The onboarding session was very informational and educational, I feel comfortable using the app for many clients now. Thanks!

NDLPT Designs
United States
About 1 month using the app
January 5, 2022

Fantastic app it was exactly what I needed for the e-commerce site I'm building. I'm not ready to launch exact number of product so pre order is essential. I needed help and they were very quick to respond when help is needed!

Wear ChaCha
United States
About 1 month using the app
Kairock Partners SRL replied January 7, 2022

Thank you for the amazing review! I'm sure your launch will be a great success and I am happy that our app will play a role in that.

Best regards,

Andrei from Timesact

September 5, 2023

The button works well and the developers are so supportive!

VikingTCG
United States
About 1 month using the app
Edited June 19, 2023

Really good onboarding, the app have a lot of features that are really good but could be a little confusing sometimes, but everything can get solve with customer support, easy to contact them and they are willing to help you in anything you need

ITZIAR Swimwear
United States
About 1 month using the app
October 13, 2021

This is an amazing app! We were able to sell over 100 units of a product that was still in transit. The service provided by the staff is amazing too. Thank you!

HobbyShop.MX
Mexico
About 1 month using the app
Kairock Partners SRL replied October 14, 2021

Thank you for the awesome review! So happy to know that the app provided a lot of value to your business. That's what gets us out of bed every morning and keeps us pushing hard. Thank you for choosing us as your pre-order partners!

Best regards,

Andrei from Timesact

September 13, 2022

Awesome app and suuuuper fast customer service!
Would definitely recommend and have tried a few different apps, this is def the best one. So fast and easy to set up! The preorder discount option that is included is awesome.

NOOD UK
United Kingdom
About 1 month using the app
February 6, 2022

This app does exactly what you need and its so easy to use. So glad I researched and installed it, support is amazing too. Cant wait to install it on our second site too.

Metro Tiles
United Kingdom
About 1 month using the app
Kairock Partners SRL replied February 8, 2022

Thank you so much for the amazing review! Very glad to see the app providing value for your business and happy to see you expanding and thriving.

Best regards,

Andrei from Timesact

August 12, 2022

I just started using this app but it has all the functionality I was looking for! they were extremely quick and helpful with customer support, fixing an issues I had within a few minutes.

470 Baking Company
United States
About 1 month using the app