Reviews (1,712)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

May 24, 2023

Easy to set up and easy to manipulate. When I had questions or concerns the customer service was quick and very thorough. Definitely recommend.

Play-PKL
United States
About 1 month using the app
May 26, 2022

I am using this app to help me capture sales of items that are out of stock of and plan to get back in. Not only do I love that it offers the pre-order, but I can also offer the incentive of a discount for the customers inconvenience to wait on receiving the product. Lastly, when I was unable to perform adding the function of the label, the customer service for the app was speedy and responsive to help!

MEAS Active
United States
About 1 month using the app
Kairock Partners SRL replied May 31, 2022

Thank you so much for the great review! Looking forward to an amazing pre-order campaign for you.

Best regards,

Andrei from Timesact

October 29, 2021

Very useful and unique Timesact app for quickly creating pre-orders. allows you to launch a product and get an order list. The support is responsive and efficient. I recommend this Timesact app which will make you gain in pre-sales performance.

ILES & DELICES
France
About 1 month using the app
Kairock Partners SRL replied October 29, 2021

Thank you for the great review! Very glad to have been helpful to you and your business. Thank you for choosing us as your pre-order technology partners!

Best regards,

Andrei from Timesact

September 12, 2021

Great service from Timesact. Was trying to add the stamp but couldn't Fast support to add the pre-order sticker to our products.

Pompom-bather's wonderland
Singapore
About 1 month using the app
Kairock Partners SRL replied September 12, 2021

Thank you for the awesome review and for choosing to work with us for your pre-order needs! Always happy to help with anything you might need.

Best regards,

Andrei from Timesact

November 4, 2022

Incredible support. Very responsive and quickly solved my problem. I had initially downloaded a different pre-order app and the customer service was terrible / took too long to address my problem so I deleted and found Timesact instead. They were so helpful and the app works perfectly. Highly recommend!

Georgie & Lou
United States
About 1 month using the app
Edited September 30, 2021

This app is great and so was customer service. It does exactly what I need it to and I received quick results with the developer. Would definitely recommend

Faith Expressions
United States
About 1 month using the app
Kairock Partners SRL replied September 30, 2021

Thank you so much! Means a lot that you are happy with us as your pre-order partners! Now let's grow those sales together!

Best regards,

Andrei from Timesact

May 30, 2023

App molto utile per la gestione delle scorte dei prodotti. Di facile utilizzo. Ottima anche l'assistenza.

PAPAYNA
Italy
About 1 month using the app
July 17, 2023

Great on-boarding session to help me better understand how to utilize the app for my needs. At first, glance looks like this is exactly what I was looking for.

Aly + Lia Boutique
United States
About 1 month using the app
November 17, 2023

We are really loving this app so far! As a small business focused on sustainability and quality, we make everything in small batches. We do have a production schedule, so we know what items will be completed soon. Timesact has allowed us to offer the Pre-order option to our community, so they can see the expected shipping date and order confidently, rather than waiting and wondering whether the item might be available, and when!
The support is top notch-- Jolo helped me during my setup call, and he was very nice and helpful, adjusting the code in Timesact so that the buttons would look right. I had a question about applying a Shopify discount a few days later, and the customer service was so helpful-- I even got an email from the CTO which I thought was a very impressive level of care.
My only feedback is that the text the app puts on the site is not automatically translated by Shopify's translate & Adapt, and they don't currently have a multilingual option. Its not a big deal, I just put the preorder message in both English & French, but something to be aware of so you know what to expect!
Overall thrilled with the app and the support, and would recommend!

BEDI Studios
Canada
About 1 month using the app
February 24, 2023

The developer was very quick to respond and assist us with some glitches our shop was experiencing.

Happy with the app so far.

Mito Red Light
United States
About 1 month using the app