Reviews (1,686)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

May 31, 2023

We were looking for a Pre-Order app for an upcoming launch of a new product and contacted Shopify. They recommended 3 apps and we're glad one of them was Timesact as their features, 5-star rating, and 800+ reviews made our decision very simple. Also, Timesact offered a 30-minute live on-screen setup and Q&A and no one else did! We had less than 3-days to get our Pre-Order Offer up on our site and thanks to Rommel at Timesact, who was outstanding during the live setup, our Pre-Order was up on our site in less than a day. Thanks to Ronnel and the Timesact Team they receive our 'Platinum 5+ Rating'!! Highly recommend Timesact to anyone. Thank you Timesact.

ecoMVMNT
Canada
26 days using the app
October 4, 2023

Absolutely stellar experience with the TimesAct app. It works flawlessly. When I had a question, the support response was instant. The complimentary video call to assist with the setup was a fantastic added touch. Five stars all the way!

Cobbler Union
United States
26 days using the app
February 1, 2021

Before Timesact, there was no solution for having a pre-order automatically turn on when stock hit 0 with product pages that were mostly built with PageFly. Luckily, Timesact's customer service and engineering team is amazing and were able to make it happen for us. The app works perfectly and is exactly what I wanted. They essentially custom built us a mod of their software. That is above and beyond customer service. Highly recommended.

Catalinbread Effects
United States
26 days using the app
Kairock Partners SRL replied February 1, 2021

Thank you for pushing us to innovate! Very soon all our other customers will have your advanced features as well so you really helped the community as well.

I hope we will add a lot of value to your business and work together for a long time.

Best regards,

Andrei from Timesact

March 2, 2022

Incredible customer service. Super responsive team. Developer was quick to help us work through a glitch on how sale and compare at prices were showing for pre-orders when inventory hit zero. App works beautifully. Highly recommend.

Bargello Needlepoint
United States
25 days using the app
Kairock Partners SRL replied March 3, 2022

Thank you so much for the awesome review! Very glad the app is providing value to your business and looking forward to ever better things.

Best regards,

Andrei from Timesact

June 20, 2021

I understand the app a couple of days ago, and so far it is doing what it says it can do. Support from Andrei was fast and excellent, very helpful and highly recommended.

Twitterpated
Australia
25 days using the app
Kairock Partners SRL replied June 20, 2021

Thank you so much for the awesome review! I'm glad we are already helping you grow sales with pre-orders and I hope the future holds a lot more sales to come.

Best regards,

Andrei from Timesact

April 2, 2023

They were very helpful and it was very thorough and they were able to go through my website and showed me pointers and tricks on how to apply certain features. Would definitely recommend.

Hikers Manual
United States
25 days using the app
Edited October 26, 2021

This is the first time that I needed to download & get set up with an app on my own. It was so easy to do! I needed a little help being new & Andrei was so quick to get me what I needed. Would definitely recommend!

Wild Tables
United States
25 days using the app
Kairock Partners SRL replied October 27, 2021

Thank you for the awesome review! You did a great job and I'm sure your campaign will be a wild success. Thank you for choosing us as your technology partners for pre-ordering. Looking forward to a long and prosperous partnership.

Best regards,

Andrei from Timesact

November 9, 2022

I can't imagine better onboarding experience. We started from the call with two people from the app team. They addressed all questions ahead and now I know what I'm doing. I wish all apps have support like this one. Thank you guys!!!

Ukrainian Puzzles
United States
24 days using the app
March 3, 2021

Really great app. Does exactly what it says and is really easy to use. Andrei has been super helpful throughout! Highly recommend,

UNCU London™
United Kingdom
24 days using the app
Kairock Partners SRL replied March 3, 2021

Thank you for the kind words and for being open and communicative when working together! I'm sure we'll grow sales together for a long time.

Best regards,

Andrei from Timesact

March 9, 2022

Very useful app and amazing support. We had an issue, but the support team has helped to fix it. Reccomended!

Elis Sports EU
Spain
24 days using the app
Kairock Partners SRL replied March 10, 2022

Thank you so much for the kind review! Supporting amazing businesses on their way up is the best feeling in the world for us. Thank you for choosing us as your partners!

Best regards,

Andrei from Timesact