Reviews (1,712)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

October 28, 2022

helped get all our back order items up for sale and team was super responsive and helpful in getting everything together at install - even when it required some custom coding with our theme

Miseczki
United States
About 1 month using the app
August 15, 2023

Esperienza fantastica, persone molto gentili e cortesi, mi hanno risolto il problema in 15 minuti. I ragazzi sono Johnathan e Lesley
Consiglio a tutti sia l'app che è molto facile ed intuitiva e se avete problemi fate la richiesta di supporto tramite Calendy sono puntuali e precisi.
100% consigliato.
Ragazzi continuate cosi.
P.S sono dell'Italia.

hma23
Italy
About 1 month using the app
December 21, 2022

Great support via email. They acted like we were in the same room, promptly answering the request. Thank you

Hill Classics
Portugal
About 1 month using the app
November 11, 2021

Amazing app with incredible support. I love that the pre-order note is included at checkout & on customer invoice!

Modern Bandit
Australia
30 days using the app
Kairock Partners SRL replied November 12, 2021

Thank you for the great review! Very happy to be a part of your store's success and looking forward to a great long-term partnership that helps us both grow!

Best regards,

Andrei from Timesact

March 9, 2021

The app works great and the support is very responsive. Exceptional! Look forward to their new features.

Italic Art
United States
30 days using the app
Kairock Partners SRL replied March 9, 2021

Thank you for the review! Looking forward to growing sales together and making the app fit your needs more and more.

Best regards,

Andrei from Timesact

November 21, 2023

This app and support saved our holiday season! The banners for pre-orders are a great touch. The support is very fast and efficient. We recommended this app!

Sweetish Candy- A Swedish Candy Store
United States
28 days using the app
Edited March 21, 2022

Super fast and helpful response. Understood the issue immediately and fixed it, while also telling me what to look for if the same problem comes up in the future. Would highly recommend this app based on customer service alone.

Bedrock RC
United States
29 days using the app
Kairock Partners SRL replied February 23, 2022

Thank you so much for the amazing review! Very happy to play a small role in the growth of your company.

Best regards,

Andrei from Timesact

July 6, 2022

App still misses some features, however, it is a very useful add-on and the live support is really good. They answered all of our questions immediately, they fixed all our issues and went above and beyond to help us out. Thanks Adrei!

JAH Naturalia Limited
United Kingdom
28 days using the app
Kairock Partners SRL replied July 6, 2022

Thank you for the great review! Very happy to assist and looking forward to some amazing pre-order sales for your business.

Best regards,

Andrei from Timesact

April 7, 2022

I had some questions in applying and customizing this app, and Andrei really went above and beyond helping to make it all work out perfectly!

TotalGrowLight
United States
28 days using the app
Kairock Partners SRL replied April 7, 2022

Thank you for the great review! It was a pleasure chatting and happy you're off to a great start with your pre-order campaign.

Best regards,

Andrei from Timesact

January 14, 2022

Lots of individual options that you can set for each product if needed which is great! Easy to use and support is excellent!

589|Fabrication
United States
28 days using the app
Kairock Partners SRL replied January 15, 2022

Thank you for the great review and for choosing us as your pre-order technology partners!

Best regards,

Andrei from Timesact