Reviews (1,686)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.
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I run my business based around pre-sales, and this is the perfect app. It's simple to set up and use, it works perfectly, it's priced fairly, and it has all the features I'm looking for. However what really made this app amazing is the customer service. Andrei has been nothing short of amazing. I've had multiple times where I've reached out to him with questions and he has gone above and beyond, answered very promptly.
Thank you for your support and kind words! I am very glad the app is providing value for you and I look forward to a great long-lasting partnership that will mutually improve our businesses.
Best regards,
Andrei from Timesact
Really clean & seamless platform and great onboarding process. This app is going to make our pre-order process much simpler and traceable. Definitely recommend :)
I had the onboarding session with Leslie, it was great. She well explained and all clear. Easy to use.
the Only note I can suggest is to be able to see the number of pre order per items/sise- easy way to place a back order without missing an order.
I took a chance and installed this app and oh boy I'm glad i did. Three additional pre-order sales with no issues. There's lots of apps that should give you pause but this isn't one of them!
Thank you so much for the awesome review! We are blessed to have some amazing users and you totally made my day today. Really appreciate your support!
Best regards,
Andrei from Timesact
The app works great, especially after the onboarding call with the team. Great customer service! We will use it again.
This app made it very easy to set up pre-ordering on my website. It has all the features I wanted including discounts and pre-order badges on products and collection pages. I had a few issues/questions and the developer was able to help me right away. The pricing structure was also good and affordable for my small business.
Thank you so much for the great review! Very glad we could provide value for you and your business.
Best regards,
Andrei from Timesact
This is my first time using this service.
We are assured of careful support during the introduction of this service !!
Thank you for the great review! Very happy to be of service and looking forward to an awesome pre-order campaign for your business.
Best regards,
Andrei from Timesact
My experience with this app has been awesome. I was so shocked to know that they offered an onboarding session which really helped me understand the app more. I highly recommend this app above all others! Thank you June for your help!!!
Switched over from a different Pre-Order app to Timesact Pre-Order. We were able to quickly and easily create multiple custom templates and bulk import products without any trouble. We had some optimization issues that were quickly resolved and are very happy with the flexibility, ease of use, and customer service!
Been testing this app out for pre-orders and was very pleasantly surprised by the functions as well as the support I've been getting, especially from Jonathan. They do an onboarding call plus with the new selling plan Shopify just rolled out, they also help you migrate with ease. Highly recommend!