Reviews (1,712)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

September 27, 2021

This app was absolutely perfect for what my store needed. We ran out of product for a 2-3 week gap and this app allowed us to continue to take pre-orders during that time. It is an incredibly simple integration and has a feature that automatically switches to "pre order" when you run out of stock! I will definitely continue using this app and couldn't recommend it more!

Patriot Power Source
United States
28 days using the app
Kairock Partners SRL replied September 27, 2021

Thank you for the great review and for choosing us as your pre-order partners! Happy to see the app providing so much value for your awesome store.

Best regards,

Andrei from Timesact

September 21, 2022

Superbe application. Je l'ai installée et prise en main très rapidement et facilement. Le service client est vraiment très réactif, malgré le décalage horaire. Andrei a adapté les badges dont j'avais besoin à ma charte graphique en quelques minutes. L'application s'intègre très bien à mon site sans perte de vitesse ni bug. Je suis vraiment ravie. Merci à toute l'équipe ! Great application! I installed it and took it in hand very quickly and easily. The customer service is really responsive, despite the time difference. Andrei adapted the badges I needed to my graphic design in a few minutes. The application integrates very well with my website without any loss of speed or bugs. I'm really happy! Thanks to the whole team.

Mai's Secrets
France
27 days using the app
May 31, 2023

We were looking for a Pre-Order app for an upcoming launch of a new product and contacted Shopify. They recommended 3 apps and we're glad one of them was Timesact as their features, 5-star rating, and 800+ reviews made our decision very simple. Also, Timesact offered a 30-minute live on-screen setup and Q&A and no one else did! We had less than 3-days to get our Pre-Order Offer up on our site and thanks to Rommel at Timesact, who was outstanding during the live setup, our Pre-Order was up on our site in less than a day. Thanks to Ronnel and the Timesact Team they receive our 'Platinum 5+ Rating'!! Highly recommend Timesact to anyone. Thank you Timesact.

ecoMVMNT
Canada
26 days using the app
February 1, 2021

Before Timesact, there was no solution for having a pre-order automatically turn on when stock hit 0 with product pages that were mostly built with PageFly. Luckily, Timesact's customer service and engineering team is amazing and were able to make it happen for us. The app works perfectly and is exactly what I wanted. They essentially custom built us a mod of their software. That is above and beyond customer service. Highly recommended.

Catalinbread Effects
United States
26 days using the app
Kairock Partners SRL replied February 1, 2021

Thank you for pushing us to innovate! Very soon all our other customers will have your advanced features as well so you really helped the community as well.

I hope we will add a lot of value to your business and work together for a long time.

Best regards,

Andrei from Timesact

October 4, 2023

Absolutely stellar experience with the TimesAct app. It works flawlessly. When I had a question, the support response was instant. The complimentary video call to assist with the setup was a fantastic added touch. Five stars all the way!

Cobbler Union
United States
26 days using the app
March 2, 2022

Incredible customer service. Super responsive team. Developer was quick to help us work through a glitch on how sale and compare at prices were showing for pre-orders when inventory hit zero. App works beautifully. Highly recommend.

Bargello Needlepoint
United States
25 days using the app
Kairock Partners SRL replied March 3, 2022

Thank you so much for the awesome review! Very glad the app is providing value to your business and looking forward to ever better things.

Best regards,

Andrei from Timesact

June 20, 2021

I understand the app a couple of days ago, and so far it is doing what it says it can do. Support from Andrei was fast and excellent, very helpful and highly recommended.

Twitterpated
Australia
25 days using the app
Kairock Partners SRL replied June 20, 2021

Thank you so much for the awesome review! I'm glad we are already helping you grow sales with pre-orders and I hope the future holds a lot more sales to come.

Best regards,

Andrei from Timesact

April 2, 2023

They were very helpful and it was very thorough and they were able to go through my website and showed me pointers and tricks on how to apply certain features. Would definitely recommend.

Hikers Manual
United States
25 days using the app
Edited October 26, 2021

This is the first time that I needed to download & get set up with an app on my own. It was so easy to do! I needed a little help being new & Andrei was so quick to get me what I needed. Would definitely recommend!

Wild Tables
United States
25 days using the app
Kairock Partners SRL replied October 27, 2021

Thank you for the awesome review! You did a great job and I'm sure your campaign will be a wild success. Thank you for choosing us as your technology partners for pre-ordering. Looking forward to a long and prosperous partnership.

Best regards,

Andrei from Timesact

November 9, 2022

I can't imagine better onboarding experience. We started from the call with two people from the app team. They addressed all questions ahead and now I know what I'm doing. I wish all apps have support like this one. Thank you guys!!!

Ukrainian Puzzles
United States
24 days using the app