Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

June 2, 2023

My experience with this app has been awesome. I was so shocked to know that they offered an onboarding session which really helped me understand the app more. I highly recommend this app above all others! Thank you June for your help!!!

Exotic Edibles
United States
21 days using the app
March 6, 2023

Switched over from a different Pre-Order app to Timesact Pre-Order. We were able to quickly and easily create multiple custom templates and bulk import products without any trouble. We had some optimization issues that were quickly resolved and are very happy with the flexibility, ease of use, and customer service!

Battle Garage Racing Service
United States
21 days using the app
May 25, 2023

Been testing this app out for pre-orders and was very pleasantly surprised by the functions as well as the support I've been getting, especially from Jonathan. They do an onboarding call plus with the new selling plan Shopify just rolled out, they also help you migrate with ease. Highly recommend!

Bone and Grey Bridal
Singapore
21 days using the app
September 9, 2021

Used this app to try the feature of placing out of stock items on backorder. Pretty straight forward configuration, and when I hit a roadblock, due to the theme I was using, they were quick to respond and help me find a solution.

Lulo Project
United States
21 days using the app
Kairock Partners SRL replied September 9, 2021

Thank you for the awesome review and for choosing us as you pre-order partners!

Best regards,

Andrei from Timesact

June 26, 2023

So far brilliant and easy to use bearing in mind I am not very technical. I had a couple of small issues, but Rommel answered and sorted my queries very quickly. So far I think its a great app, am still testing and learning, does what I wanted at a good price.
Thankyou.

SHOPHORSE
France
21 days using the app
August 17, 2022

Raspuns rapid din partea echipe. pre-order te ajuta pentru produsele care urmeaza sa ajunga in stoc. Recomand

Amoon.ro
Romania
20 days using the app
Kairock Partners SRL replied August 18, 2022

Multumim mult pentru cuvintele frumoase! Ne bucuram mereu cand putem sustine un business romanesc.

Cu multumiri,

Andrei de la Timesact

February 8, 2022

This is a great app for pre-sale. Setup is extremely easy. It will be a great tool if you have one or many products for pre-sale. Highly recommended.

Deminuage Skincare
United States
20 days using the app
Kairock Partners SRL replied February 9, 2022

Thank you so much for the great review and for trying us out! Looking forward to some amazing pre-order sales for your store.

Best regards,

Andrei from Timesact

January 27, 2022

Works really well and I am extremely impressed with the support given from Andrei. It wasn't a straightforward install due to quirks in our website, but Andrei patiently worked through those issues with our website developer and now it works perfectly!

Aztec Leisure
United Kingdom
20 days using the app
Kairock Partners SRL replied January 28, 2022

Thank you for the great review! Pleasure working with you and looking forward to some amazing pre-order sales for your store.

Best regards,

Andrei from Timeasact

March 27, 2023

Awesome customer support with setting up our pre-sales. Had a couple of small issues which were taken care of efficiently and we were up and running within 1-2 days.

Surf Society
Australia
20 days using the app
May 7, 2021

We were looking for an app that could optimize the Sales process when our Bestseller Product is out of stock and this app helps perfectly to do that.
The Customer Service is amazing!!! They really provided us the answers of every question and issues we might experience as a beginner on Pre orders. Definitely recommend it.

BIURIFUL
Mexico
20 days using the app
Kairock Partners SRL replied May 7, 2021

Thank you for the amazing review! We look forward to a long partnership and growing sales with pre-orders.

Best regards,

Andrei from Timesact