Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

July 12, 2021

Great model, No BS subscription, Swift and amazing support. I wish there were more apps like this! Best app of it kind!

Pelegio
United States
20 days using the app
Kairock Partners SRL replied July 12, 2021

Thank you for the awesome review! Very glad you enjoy the app and I am sure it will bring in many pre-order sales for you for a long time to come. Thank you for being our partner in pre-orders!

Best regards,

Andrei from Timesact

April 13, 2021

Beste Pre Order App auf den Markt! Schneller freundlicher Support- auch auf Deutsch! Empfehlenswert!

Thomas Manzig
Germany
20 days using the app
Kairock Partners SRL replied April 13, 2021

Vielen Dank für die tolle Bewertung! Wir freuen uns darauf, Ihnen zu helfen, den Umsatz mit Vorbestellungen zu steigern.

Mit freundlichen Grüßen,

Andrei von Timesact

May 29, 2023

June was amazing with the onboarding process, she was very patient and kindly assisted me set up pre-ordered on my website. She answered all my questions and kindly took me through all the steps! I am very happy with it all thank you!

safiathelabel
United Kingdom
19 days using the app
November 17, 2021

Andrei thank you very much!!! Wow what a service! I'm very happy to choice this application. The service is quick and very professionnel and Andrei is doing everything to helping me and doing all my request. I recommend this application! Thank you

Nimar création bracelets
Canada
19 days using the app
Kairock Partners SRL replied November 17, 2021

Thank you for the awesome review and for choosing us as your technology partners for pre-ordering! Looking forward to some great sales for your store.

Best regards,

Andrei from Timesact

October 29, 2022

I installed the app and needed some help to tweak some settings so as to exactly match my theme's styling. I reached out to support and they responded quickly and provided a fantastic service. They understood my requirements, were conscientious, polite and very thorough. I now have the app set up exactly as I need it. So definitely a 5-star rating is deserved for the app and for the support provided. Now I will just sit back and wait for all of the pre-orders to some though :-)

TOYBOX
Cyprus
19 days using the app
January 10, 2022

Great customer service, easy & simple interface, and easy to use. I like how it is charging based on the number of pre-orders you need and can be canceled at any time when you don't need it anymore.

EqualRXN
United States
19 days using the app
Kairock Partners SRL replied January 11, 2022

Thank you very much for the review! Happy to see the app is providing great value to your business and wish you many more pre-order sales!

Best regards,

Andrei from Timesact

November 28, 2022

Great customer service and quick response. Works well and easy to understand. Easy to update products.

Artspire Home
Australia
19 days using the app
September 27, 2022

We have recently integrated this app onto our website and are very pleased with the onboarding experience. The Timesact support team were very informative and attentive during the whole process. We would recommend Timesact to anybody looking for a pre-order app that's new to Shopify!

Cole & Cinder
United Arab Emirates
19 days using the app
November 7, 2022

Perfect Support, super fast and very helpful. Now the problem is solved and everything is working. I'm very satisfied. Thank you very much.

Curly'N'Covered
Germany
18 days using the app
October 14, 2023

I'm leaving this 5 Star review not only because I like how the app was easy to navigate and set up my template, but mostly because the Timesact team were very helpful & professional in helping me with a minor issue with the widget. Thank you Rommel & Andrei for your prompt service and effective communication! I'm very happy

Gifts In Trend
Australia
18 days using the app