Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

October 5, 2022

I needed a couple of customizations, and Andrei was very helpful and added them immediately to my website. So far, the app works great!

Luxe & Bloom
United States
18 days using the app
June 27, 2022

Timesact ist nicht nur kostenlos, sondern einfach und verständlich aufgebaut. Produkte lassen sich manuell hinzufügen, was ein Vorteil gegenüber automatischen, Ki-basierten Apps ist. Bei der manchmal notwendigen Anpassung der Produktübersichten bzw. Kollektionen wurde super schnell reagiert und alles korrekt umgesetzt.
Vielen Dank nochmals und eine klare Empfehlung von uns.

SachsenRAD
Germany
17 days using the app
Kairock Partners SRL replied June 29, 2022

Vielen Dank für die tolle Bewertung! Ich bin jederzeit gerne für Sie da.

Mit freundlichen Grüßen,

Andrei von Timesact

Edited April 24, 2022

This is an updated review...I needed a little assistance making sure my pre-order was set up properly and my Shopify settings were correct so that everything went smoothly upon launch. Andrei walked me through everything and went above and beyond assisting me. He is prompt, professional, courteous and an absolute pleasure to work with. Very satisfied customer and I highly recommend this app!

Whipped Willow Deodorant
United States
17 days using the app
Kairock Partners SRL replied April 13, 2022

Thank you for the awesome review and for choosing us as your pre-order technology partners! Looking forward to working together long-term as our businesses grow.

Best regards,

Andrei from Timesact

January 14, 2022

Very fast customer support! Same day! Ensured app was fully integrated with Store Theme. Highly recommend.

Stone Monkey AUS
Australia
17 days using the app
Kairock Partners SRL replied January 14, 2022

Thank you so much for the kind words! It was my pleasure to help you on your journey towards what I'm sure will be an awesome pre-order campaign.

Best regards,

Andrei from Timesact

July 10, 2023

The live chat agent of this app really helped me fix my issues for me instantly without taking many hours or days like other apps, I loved the customer service of this app and I am hoping to be a long time customer for this app.

Tech Project
Maldives
17 days using the app
December 19, 2022

Robert did a terrific job addressing my issue with the pre-order button not functioning on my end. I highly recommend Timesact if you’re looking for outstanding customer service, issues addressed in no time, and wanting a user friendly app-get Timesact!

Love Naturally
United States
17 days using the app
November 19, 2022

So far the app seems to be working well, but one thing I can say 100% is that the customer support is incredible! Absolutely what you'd hope for when you need help. Fast, detailed, efficient. I'm very impressed.

2nd2none
Canada
17 days using the app
March 24, 2023

This was great session. June was amazing. I had missed three meetings and they was kind enough to reschedule again for me to understand the app. I think timesact is going be a great app for my store.

ALTEREGO BRAND & Co
United States
17 days using the app
November 7, 2023

This app was easy and quick to setup. Customer service was responsive and helpful when we had a question. Would recommend this to others and will use this app anytime we need to offer preorders!

YIREH
United States
16 days using the app
October 29, 2023

Sometimes, customer service is the most important thing an app can offer. When I installed this app, I needed some help. The response was immediate. amazing customer service. Highly recommend this app for all of your pre-order needs.

Lift Down
United States
16 days using the app