Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

Edited July 10, 2023

Doc Sean here, I've just finished a delightful 'Timesact' onboarding Zoom meeting with June and I am impressed. Our 'Canadian Forge' shop is an established Shopify store with 3000 SKUs and I've never had a better instructive session with an app developer. Intuitive, seamless, adaptive, conscientious, attentive, responsive, and beyond knowledgeable. We recently had to abandon another app that was attempting to do what Timesact has accomplished in spades. Our previous app was so cumbersome my staff avoided it and I'm excited to see Timesact has simplified the critical elements that drive this app's value into an art form. From the wholistic oversight of their desktop to their attention to detail anticipating the customer's hopes, and our need for practicality, I've finished the meeting excited about the new opportunities the affordability and robust functionality Timesact brings. -In appreciation. /S.

Canadian Forge & Farrier
Canada
16 days using the app
August 10, 2022

easy to install and operate. Support team was very fast in resolving couple of minor issues and customization.

BlackBrook Case
United States
16 days using the app
Kairock Partners SRL replied August 10, 2022

Thank you for the awesome review! Looking forward to a great pre-order campaign for you business.

Best regards,

Andrei from Timesact

September 6, 2021

App is great and easy to use! We wanted few customization to be done in order for it work properly for our site so I contacted support, The reply was within an hour and Andrei was so prompt in getting the issue sorted even though it was Sunday! Thanks guys, way to go.

WAG
Australia
16 days using the app
Kairock Partners SRL replied September 7, 2021

Thank you for the awesome review and for choosing us as your pre-order partners!

Best regards,

Andrei from Timesact

August 13, 2021

This app is great if you're looking for a pre-order option! The founder is very friendly & helped me with my specific needs for my website!

Bottled Heaven Co
Canada
16 days using the app
Kairock Partners SRL replied August 13, 2021

Thank you for the great review! I look forward to great pre-order sales and an even greater partnership!

Best regards,

Andrei from Timesact

March 31, 2022

Without doubt some of the best support I've ever received + a really great Pre-orders app (way better value than others). Thanks so much Andrei.

Earjobs
Australia
16 days using the app
Kairock Partners SRL replied April 2, 2022

Thank you so much for the kind words! Very happy to be helpful and delighted you're enjoying the app.

Best regards,

Andrei from Timesact

February 27, 2023

De app werkt heel goed en is makkelijk in gebruik. Ik had één issue (wat overigens van te voren werd aangegeven als opmerking). Ik kon dus gericht contact opnemen met het supportteam om mij te helpen. Ik kreeg binnen 5 minuten reactie en alles was geregeld binnen een half uur. Heel snelle support, super fijn!

Olcay Gulsen NL
Netherlands
16 days using the app
October 21, 2021

This app was really easy and intuitive to install. I needed support with one small thing and Andrei sorted this out for me straight away. Great customer support! Thanks!

Kin and Castle
United Kingdom
16 days using the app
Kairock Partners SRL replied October 21, 2021

Thank you for the awesome review and best of luck with sales! I'm sure your pre-order campaign will be amazing.

Best regards,

Andrei from Timesact

February 2, 2021

This is the best pre-order plug-in I have ever used, and their service is also great. I want to thank Andrei for his service. I am so satisfied.

OLUOLIN
China
16 days using the app
Kairock Partners SRL replied February 2, 2021

Thank you so much for spending your precious time working together with us to make the app suit your needs. And an incredible review that we now have to live up to.

Always here if you need me and always happy to hear from you,

Andrei from Timesact

April 30, 2021

Uygulamanın kullanımı çok kolay ve kesinlikle fiyatına göre çok mantıklı. 3 uygulama denedikten sonra bu uygulamayı buldum ve gerçekten istediğim herşeyi çok rahat şekilde çözdüm. Destek için yazdığım anda geri dönüş aldım ve çok kısa sürede taleplerimi sorunsun şekilde yerine getirdiler. Hızlı ve çözüm odaklı destek kesinlikle tavsiye ederim.

Vionine
Türkiye
16 days using the app
Kairock Partners SRL replied April 30, 2021

Harika yorumunuz ve uygulamayı geliştirmeme yardımcı olma konusundaki cömertliğiniz için teşekkür ederiz. Büyük ön sipariş satışları elde edeceğinizden eminim.

Saygılarımla,

Timesact'tan Andrei

Edited April 18, 2022

Super easy and straightforward app. I wanted to create a pre-order item within my store and I was able to do so easily. I needed just a little assistance to set up a specific pre-order banner and when I reached out, Andrei had me all set up and good to go within 10 minutes of my email. Thank you!!!

Beyond The Mountain
United States
15 days using the app
Kairock Partners SRL replied April 18, 2022

Thank you so much for the amazing review! Very happy I could help and looking forward to a great pre-order campaign for your shop.

Best regards,

Andrei from Timesact