Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

May 4, 2023

Very helpful onboarding session. June was very patient and thorough during onboarding. The app will be very helpful for our site.

CHAM
United States
15 days using the app
December 16, 2021

This app is very easy to use. It's nice and simple, not too complicated, and perfect if you are just starting to do preorders. Andrei is extremely responsive and will answer/solve your questions quickly.

Ink+Volt
United States
15 days using the app
Kairock Partners SRL replied December 16, 2021

Thank you for the great review! I'm happy that our app is making your first pre-order offering easy and I hope for ever greater pre-order sales for your business.

Best regards,

Andrei from Timesact

February 7, 2022

This app is, as far as I know, the most affordable and does a great. If you consider a pre-order app, this is by far the best.

storets.com
United States
15 days using the app
Kairock Partners SRL replied February 8, 2022

Thank you for the great review! Looking forward to working together.

Best regards,

Andrei from Timesact

December 16, 2022

Oliver and the rest of the Timesact have been so helpful with troubleshooting our pre-order features!

Anne Sportun Fine Jewellery
Canada
15 days using the app
July 4, 2023

I would definitely recommend to anyone. So easy to use and they have seriously THE best customer service! They messaged me back within like 2 minutes when I had a question!

G Marie's Boutique
United States
15 days using the app
June 9, 2023

Andrei and Jonathan as well as other team members have been incredibly responsive and have helped with the set up. Great app and great team!

The Charlie Kirk Show Store
United States
15 days using the app
March 14, 2023

I've just installed this app and it is working really well. A couple of technical issues (not with the app) were resolved very quickly. As a new store, I really like the pricing structure as well. Thanks, a great product.

Vinyl Addiction
Australia
14 days using the app
September 9, 2021

Great support. And we can start from free.
I’m happy to knows great app. I will continue use this. And I’m looking forward to appear labels on top page.

cocot ココット おいも屋さん 《オンラインストア》
Japan
14 days using the app
Kairock Partners SRL replied September 9, 2021

Thank you for the great review! We are happy to have you as a customer and we will try our best to be awesome partners to you as you develop your pre-order campaigns.

Best regards,

Andrei from Timesact

February 8, 2022

Easy to use + the customer support is great. It easily integrated with my shopify store in no time.

HAVEN
United States
14 days using the app
Kairock Partners SRL replied February 9, 2022

Thank you for the great review! Looking forward to a great partnership and a successful pre-order campaign.

Best regards,

Andrei from Timesact

January 30, 2023

Easy to use. I initially had problems integrating with my theme but Andrei was quick to resolve my issue. Would recommend.

HappyMeow
New Zealand
14 days using the app