Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notifications. The customer service is praised for its quick and responsive support. The app offers a pay-as-you-go option, a guided setup call for new merchants, and concise video tutorials. Its pricing is considered fair and flexible, making it particularly beneficial for small businesses.

July 7, 2023

While I’ve only had the app for a short while, I ran into an issue at midnight before my pre order started for my website. Jonathan on the live chat walked through all my settings with me and got things up and running. A+++ for customer service.

LEVE Outdoor Co.
United States
About 3 hours using the app
July 6, 2023

Great on boarding experience. Very helpful and they will actually help you customize and set-up your functionality. So much easier to go through the onboarding experience rather than trying to figure it out (great for people like me that are not technical wizards). Will be using the pre-order tonight for a product drop. Excited to see how it this works out. Will update my review when I use the app more but so far very impressed.

Heavy Metal Zen
United States
About 3 hours using the app
September 29, 2023

Provided exactly what we needed, easy to use, and the customer service was quick and very helpful. Highly recommend!

Hunt and Hostess
United States
31 minutes using the app
March 1, 2021

The app is very easy to configurate and very user-friendly. The support is very quick and there are not any issues when installed. I recomend it 100%.
I have tried several apps and with Back in stock I have problem with this app both apps works.
Otherwise, you can track alloreder with the tags in the orders and the user know excatly each moment is a pre-order.

Ganzitos
Spain
About 3 hours using the app
Kairock Partners SRL replied March 1, 2021

Thank you so much for the review! I'm looking forward to growing sales together!

Best regards,

Andrei

November 3, 2021

This app was the perfect solution for a pre-sale we did, and also to ensure any sales for out-of-stock items are not lost! And to top it all off, AMAZING customer service! Highly recommend!

Bella Luche Skin Care
Canada
About 3 hours using the app
Kairock Partners SRL replied November 3, 2021

Thank you for the amazing review! Happy to be of service and looking forward to many pre-orders for you in the future.

Best regards,

Andrei @ Timesact

July 17, 2023

Great onboarding and support! They took their time to explain in detail all the steps needed to get set up.

Oriah
United States
About 3 hours using the app
Edited February 20, 2023

This app is great if you are looking to have pre-orders on your site and the customer service is excellent and very responsive and gives you real-time support. Great service!

azenat
France
About 3 hours using the app
April 29, 2021

Best pre order app on the market. Unbelievable value. Thanks a lot Anrei for all the help! Appreciated

Mijnfitnesstoestel
Netherlands
About 3 hours using the app
Kairock Partners SRL replied April 29, 2021

Thank you for the great review! I hope your pre-order sales really blow up! Always here when you need me.

Best regards,

Andrei from Timesact

April 20, 2023

I just finished with onboarding session and it was well worth the time. Jonathon was amazing, answered all my questions and provided fantastic service to me. I appreciate his honesty and thoroughness he provided.

Diamond Painting Bling Art
United States
About 3 hours using the app
August 5, 2022

What a fantastic app!! Highly recommend, I had a couple of questions, got an emailed back super quick! Very pleased with the fast and professional support. Such a great experience.

Curvique Vintage
Australia
About 3 hours using the app
Kairock Partners SRL replied August 10, 2022

Thank you so much for the awesome review! Very glad we could be helpful to you and looking forward to some great pre-order sales for your business.

Best regards,

Andrei from Timesact