Reviews (1,712)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.
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I had a great onboarding call and highly recommend anyone who wants to use this app to sign up for the call. Without it I would have been lost!
Update: I had a couple of issues/questions on the coming soon badge and Andrei solved it in just 10 minutes, highly recommend this app!
I just started my own ecom business in Germany and needed to set up a Pre-Order quickly. The support was so nice and helpful. Jolo guided me through the process and we set up everything for tomorrow! I am actually a bit impressed by how good the support for this app is and I can just recommend it. Especially to newcomers on shopify, like me.
The setup of this app is easy and provides all of the options that are necessary to have items up for pre-order. Support is knowledgeable and quick to respond.
Onboarding session molto chiara.
June è stata una trainer super, molto disponibile, anche quando abbiamo riscontrato delle difficoltà nel settare l'account. Grazie mille!
Die App ist einfach und klar strukturiert und funktioniert prima. Der Kundensupport von Andrei ist exzellent. Weiter so!
Vielen Dank für die freundlichen Worte und dafür, dass Sie uns als Ihren Technologiepartner für die Vorbestellung gewählt haben! Wir freuen uns auf große Dinge!
Mit freundlichen Grüßen,
Andrei von Timesact
I have just recently started using Timesact and so far the app has been great, but the tech support alone has been worth the price.
I have worked with 3 different people now, and all of them were incredibly helpful and surprisingly quick to respond.
I don't remember everyone's name, but Princess helped the out the most recently and most of my issues were resolved immediately, and the problems that needed more time were fixed within a couple of hours, where other services I have used would take days.
So far so great! I will update again once I have had more time using Timesact!
Timesact has been great and their customer service is like no other - they are on it!
Very happy to have this app to launch my pre-orders and restocks.
STOP!! If you're searching for a pre order app this is it!
I've tried 6+ different ones and finally found timesact version. I was having issues with the install (left over code from the other apps) but Andrei pleasently took care of the issue within a few hours. Thank you so much!
Super fast service, great app, looks and work really well. I needed help changing the "add to cart" to "pre-order" and my question was answered in minutes.
Thank you for the awesome review! Looking forward to amazing pre-order sales and a long partnership.
Best regards,
Andrei from Timesact
Jolo walked me through the Timesact App thoroughly and helped me understand how to navigate it. He was patient with me and very kind when I was confused. I definitely recommend this app to anyone wanting to begin offering pre-orders!