Reviews (1,712)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

February 26, 2021

Great app, had something other ones did not - enabled to me use pre-order with subscription products. Customer service super responsive and helpful

The Redhead Secret Club Subscription Box
United Kingdom
12 days using the app
Kairock Partners SRL replied February 26, 2021

Thank you for the awesome review! Looking forward to helping you grow your business for a long time.

Cheers,

Andrei from Timesact

February 1, 2022

This app has allowed me to launch my store on time due to a delay in stock. It allows pre-orders easily. The support is great, super fast and super easy to work with.

aromatyk
United Kingdom
12 days using the app
Kairock Partners SRL replied February 2, 2022

Thank you so much for the kind words! Very glad to help you get started faster on your entrepreneurial journey and looking forward to a great partnership.

Best regards,

Andrei from Timesact

January 18, 2021

I have used this app for a couple of weeks now and it is the easiest, and cheapest (it's free!) solution for pre-orders I have come across. The developer responded really quickly to a query I had about the app and within a week had implemented a new feature as a result. I look forward to seeing more features added in the future. Thanks!

Hex Record Shop
United Kingdom
12 days using the app
Kairock Partners SRL replied January 18, 2021

Thank you for sharing your feedback with us! Our app is better today because of it.

Very grateful,

Andrei from Timesact

May 3, 2022

Amazing app and superfriendly and fast support from Andrei! Thanks so much! Solved small adjustments to our theme fast.

SUP Spirit Soul - Shop
Germany
12 days using the app
Kairock Partners SRL replied May 3, 2022

Thank you so much for the kind words! Very glad I could be of service and looking forward to a great partnership.

Best regards,

Andrei from Timesact

July 29, 2022

The customer assistance team was extremely patient and very detailed with their solutions. They were very well versed and were able to give the correct instruction and solve the issue. I appreciate the effort and would give a special mention to Angel who was the executive who helped solve my query .

LARABELLINI
Italy
12 days using the app
Edited March 22, 2022

5 stars! Support was super helpful and answered questions in a very short period of time. I tried four similar apps in total and was not happy with customer support that was never available. The Timesact guys actually answer questions like real human beings, instead of sitting behind a chat bot that never gets back to you. As long as I have pre-order items in my merch store, I will continue to use this app, and look forward to the additional features they will be adding in the future.

Sasha Grey Merch
United States
11 days using the app
Kairock Partners SRL replied March 24, 2022

Thank you so much for this amazing review! It's now one of my favorites of all time. Thank you for choosing us as your partners and for giving us a real chance to show you what we can do to help. Looking forward to working together long-term!

Best regards,

Andrei from Timesact

April 25, 2021

Andrei provided excellent customer service. He went above and beyond by giving me advice that may improve sales in my store.

Yellow Bird Counseling
United States
11 days using the app
Kairock Partners SRL replied April 25, 2021

Thank you for the review and for working with us! I look forwards to growing sales together with pre-orders.

Best regards,

Andrei from Timesact

October 31, 2023

Timesact has been awesome so far! So easy to use - very user friendly. And the free setup support call is awesome. I personally had Jolo do my setup support call and he was so friendly and helpful.

Prima Medical
United States
11 days using the app
July 12, 2022

Love this app! Is really easy to use. Also, the support team is awesome!!! They would help you fast

EltecGT
Guatemala
11 days using the app
Kairock Partners SRL replied July 16, 2022

Thank you so much for the great review! Looking forward to an amazing pre-order campaign together!

Best regards,

Andrei from Timesact

October 8, 2021

Very helpful customer service with customized service when needed :) Credits to Andrei for the help.

Topologie Taiwan
Taiwan
11 days using the app
Kairock Partners SRL replied October 8, 2021

Thank you for the great review! Very glad to see the app providing a lot of value for your business! And very happy to help, always!

Best regards,

Andrei from Timesact