Reviews (1,785)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving pre-order management, which boosts inventory control and manages customer expectations. It sustains sales with pre-order options for out-of-stock or upcoming items, ideal for custom product businesses. The setup is user-friendly with customizable pre-order buttons and badges. Reliable performance is complemented by proactive customer support, offering setup help and effective problem resolution.

January 27, 2022

Works really well and I am extremely impressed with the support given from Andrei. It wasn't a straightforward install due to quirks in our website, but Andrei patiently worked through those issues with our website developer and now it works perfectly!

Aztec Leisure
United Kingdom
20 days using the app
Kairock Partners SRL replied January 28, 2022

Thank you for the great review! Pleasure working with you and looking forward to some amazing pre-order sales for your store.

Best regards,

Andrei from Timeasact

March 27, 2023

Awesome customer support with setting up our pre-sales. Had a couple of small issues which were taken care of efficiently and we were up and running within 1-2 days.

Surf Society
Australia
20 days using the app
May 7, 2021

We were looking for an app that could optimize the Sales process when our Bestseller Product is out of stock and this app helps perfectly to do that.
The Customer Service is amazing!!! They really provided us the answers of every question and issues we might experience as a beginner on Pre orders. Definitely recommend it.

BIURIFUL
Mexico
20 days using the app
Kairock Partners SRL replied May 7, 2021

Thank you for the amazing review! We look forward to a long partnership and growing sales with pre-orders.

Best regards,

Andrei from Timesact

July 12, 2021

Great model, No BS subscription, Swift and amazing support. I wish there were more apps like this! Best app of it kind!

Pelegio
United States
20 days using the app
Kairock Partners SRL replied July 12, 2021

Thank you for the awesome review! Very glad you enjoy the app and I am sure it will bring in many pre-order sales for you for a long time to come. Thank you for being our partner in pre-orders!

Best regards,

Andrei from Timesact

April 13, 2021

Beste Pre Order App auf den Markt! Schneller freundlicher Support- auch auf Deutsch! Empfehlenswert!

Thomas Manzig
Germany
20 days using the app
Kairock Partners SRL replied April 13, 2021

Vielen Dank für die tolle Bewertung! Wir freuen uns darauf, Ihnen zu helfen, den Umsatz mit Vorbestellungen zu steigern.

Mit freundlichen Grüßen,

Andrei von Timesact

January 4, 2024

Excellent support, answered my questions as well as taking a look at my store code.

Holy King Clothing
United Kingdom
About 14 hours using the app
May 29, 2023

June was amazing with the onboarding process, she was very patient and kindly assisted me set up pre-ordered on my website. She answered all my questions and kindly took me through all the steps! I am very happy with it all thank you!

safiathelabel
United Kingdom
19 days using the app
November 17, 2021

Andrei thank you very much!!! Wow what a service! I'm very happy to choice this application. The service is quick and very professionnel and Andrei is doing everything to helping me and doing all my request. I recommend this application! Thank you

Nimar création bracelets
Canada
19 days using the app
Kairock Partners SRL replied November 17, 2021

Thank you for the awesome review and for choosing us as your technology partners for pre-ordering! Looking forward to some great sales for your store.

Best regards,

Andrei from Timesact

October 29, 2022

I installed the app and needed some help to tweak some settings so as to exactly match my theme's styling. I reached out to support and they responded quickly and provided a fantastic service. They understood my requirements, were conscientious, polite and very thorough. I now have the app set up exactly as I need it. So definitely a 5-star rating is deserved for the app and for the support provided. Now I will just sit back and wait for all of the pre-orders to some though :-)

TOYBOX
Cyprus
19 days using the app
January 10, 2022

Great customer service, easy & simple interface, and easy to use. I like how it is charging based on the number of pre-orders you need and can be canceled at any time when you don't need it anymore.

EqualRXN
United States
19 days using the app
Kairock Partners SRL replied January 11, 2022

Thank you very much for the review! Happy to see the app is providing great value to your business and wish you many more pre-order sales!

Best regards,

Andrei from Timesact