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Support was incredible and was able to accomplish everything we needed at 11am on a Monday. Usually you have to wait forever but Johnathan was very responsive and got us taken care of

ENGLISH
I decided to use this app to help us offer a larger variety of sizes. We manufacture swimwear and it is sometime difficult to guess which sizes are going to sell more, then we produce the most common sizes and we offer the remaining sizes on demand or Pre-order with a production delay of a few days. The idea is to offer the best customer service for the best customer satisfaction. The installation had some minor trouble but not even a minute after contacting the support desk, I was in touch with Andrei and Raluca and they assisted me during the setup and were really available at any moment, checking all the details and validating the installation step by step. After a some adjustments, I installed the app in another of our shops.
Thank you Andrei and Raluca ESPAÑOL
Decidí usar esta aplicación para ayudarnos a ofrecer una mayor variedad de tamaños. Fabricamos trajes de baño y en ocasiones es difícil adivinar qué tallas se van a vender más.Producimos las tallas más comunes y ofrecemos las tallas restantes bajo demanda o pre-pedido con un tiempo de producción de unos días. La idea es ofrecer el mejor servicio al cliente para la mejor satisfacción del cliente. La instalación tuvo algunos problemas menores pero ni siquiera un minuto después de contactar con el soporte, estuve en contacto con Andrei y Raluca y me ayudaron durante la instalación y estuvieron realmente disponibles en todo momento, verificando todos los detalles y validando la instalación paso a paso. paso. Después de ajustes menores, instalé la aplicación en otra de nuestras tiendas sin ningún inconveniente.
Gracias Andrei y Raluca

I had a problem with my pre order system, I contacted the customer service and the reply was prompt and straight to the point. They provided me different alternatives on how to solve my problem so I could choose the one that better suited my case.

Very efficient, kind and precise. Strongly recommended!

There was an event that did not fit in the cart, but I contacted support and it was completed in a few minutes. I thought the level of support was very high. I was able to respond quickly to inquiries from Japanese sites.

It's early day for us using the app. This transition over from another app has been planned for a few months. After experiencing too many issues with our old preorder app, I moved was a must. Preorders play a big part in our business, we needed reliability. Timesact came highly recommended and the reviews speak for themselves. The customer service team have been really helpful in getting us up and running. Very pleased we finally moved to a better app to support us going forward.

The app works great. We needed some support initially to get it up and running and the help is extremely knowledgeable and helpful. We tried other similar apps in the past from competing developers. Some worked but are extremely overpriced. And other apps from other developers would not install on our app at all. This on the other-hand can get up and running and they will help you modify so it works on your theme. It's a great app that's very customizable and you get great support! It's already helping to bring in sales and clarify on pre-ordered items so we don't lose sales. Thank you guys!

Fastest Support ever. Great App.

This is an absolute brilliant team and they are so unbelievably helpful!
I 100% would recommend every single time
appreciate your guys help

customer support is great and quick response. Thank you!

I installed to hopefully encourage buyers for the products that were too expensive for me to keep in stock early on. It works well once you understand the way it functions (I'm not a coder), and Andrei was very thorough and helpful when I was a bit confused.