Reviews (1,712)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

July 26, 2022

Excelente soporte! Nos ayudó a generar más ventas aunque no tengamos el producto en stock trayendo muchos beneficios al negocio

Eltecpty
Panama
11 days using the app
Kairock Partners SRL replied July 27, 2022

Muchas gracias por la increíble reseña. Me alegra ver que la aplicación aporta valor a tu negocio.

Saludos cordiales,

Andrei de Timesact

February 24, 2023

Really enjoying working with this app and finding the support very good, it is being able to fulfil all the extra labelling of products we were wanting - can recommend

Barnstaple Equestrian Supplies
United Kingdom
11 days using the app
Edited December 14, 2021

I can't recommend this app enough. Its interface is intuitive and really easy to set up. It offers so much more than other apps in the market and is the best among those I have tried out so far. What impressed me the most is its world-class support and communication. Not only is their team super friendly and personal, I also got the help I needed within minutes (and it was almost midnight!!). Thank you so much Andrei and I can't wait to see the new features that will be coming soon!

MISSA & KISSA
United Kingdom
10 days using the app
Kairock Partners SRL replied December 15, 2021

Thank you for the amazing review! I am also very thankful for your feedback, very generous of you to take the time and it set me on a path towards improving some things on our end.

Best regards,

Andrei from Timesact

April 24, 2023

Great app so far. We had a couple of minor issues that conflicted with our current theme, but the team was super helpful and got them taken care of in a matter of minutes.

Disciple Threads
United States
10 days using the app
September 8, 2023

This app was easy to set up and has worked perfectly. I had a question on two different occasions and I was able to chat with someone immediately. They answered my questions and even gave me additional ideas and service. I'm very impressed!

Designer Chameleon
United States
10 days using the app
December 14, 2022

Very nice support. Very quick and helpful. They even did a video to show me what I needed to do to fix a problem.

koa kaya
Canada
10 days using the app
March 8, 2023

Exceptional service. An app that makes the logistics much easier especially if you are new to Shopify. And the free consulting session on how to use the app was excellent.

Plumas
Switzerland
10 days using the app
October 4, 2023

Very easy to setup. The support team guided me through the setup, and went through all the features.

Tim Freeman Creative
Australia
9 days using the app
November 13, 2022

The app was soooo easy to set up and use! I didn't even have to watch their training. In addition, I had to contact the support system to get the "Pre-paid" banner across the item picture, and they responded within minutes and had everything set up in a timely manner. I'm so happy I chose Timesact! It has already increased my sales.

Fern Meadow Soap
United States
9 days using the app
April 6, 2023

Ideal for anyone using a pre-order model, onboarding was a breeze - make use of the ongoing interview in order to optimize your shopify page !

DIANI
United States
9 days using the app