Reviews (1,679)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.
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Such great customer experience, very quickly went in and fixed my problem! Jomar was wonderful! Thank you!
It's not a perfect solution but it's as close as it can get with what we are able to do without completely rewriting the code of our website. Andrei was GOAT for going above and beyond to help fix the backend to make it work as best he could. That alone is a rare trait these days and that alone should convince you to use this app over other pre-order apps out there. The actual button works well and the backend while takes a moment to learn, works well. I need to keep using it to familiarize myself with it so I can get it working quickly but it won't be long. Anyways, definitely an A+ from me for an all-around experience with this app.
Thank you for this awesome review! Very glad I could be of help to you and I'm sure you'll do amazing things with the app and help us make it better and better every time.
Best regards,
Andrei from Timesact
Me recomendaron esta app y me ha gustado mucho el hecho de que ofrezcan una sesión por video para guiarte sobre cómo funciona la app. Me ha sido de muchísima ayuda, y tengo la intuición de que la app va a funcionar bien.
Se nota que les preocupa la calidad del servicio, así que puedo imaginar que ante cualquier incidencia, la solucionarán rápido.
I tried many other applications, but some didn't work with my theme and the others was complicated or missing some pre-ordering features, even my theme has the pre-order feature, but it wasn't that good. But this application has all features that the pre-order function must have, I was able to use it without theme compatibility issues, even the only feature that didn't work, the support team fixed it in a few minutes :). I recommend it.
Thank you for the great review! Glad I could be helpful and just like you I am looking forward to some amazing pre-order sales for your business.
Best regards,
Andrei from Timesact
The service team quickly solved the problem for me！Presale labels look good~！I plan to keep using it
Thank you for the great review! Very happy to be of service and looking forward to a great partnership that will make both our businesses grow.
Best regards,
Andrei from Timesact
Had some issues at the start but Andrei was really on the ball with it and help resolved them v quickly! love the affordability and looking forward to seeing how it can help us grow in sales!
Thank you for the great review! We're pumped to work with you and I'm sure you'll register some amazing pre-order sales.
Best regards,
Andrei from Timesact
I started with the free onboarding session. They were super helpful, informative and showed me how easy the app is to use. I am excited about the features, and the flexibility depending on the season of my business.
Great Onboarding session! Helped put away any doubts I had and got the product ready for pre order, Thankyou!
I recently installed the Timesact app and integrated it to my Shopify store. I was able to set up a free 1x1 zoom meeting with one of their reps, Solo, and it was super helpful. Solo went over all of the function within the Timesact app and gave me a demonstration on how to navigate my account and settings. Highly recommend to other users!
My onboarding session with Jonathan was great. The onboarding feature is the reason I switched from one app to this one. It's so important to have the product walkthrough and have someone hear your specific questions, concerns and scenarios to reduce the time to learn the platform. Very good help articles as well.