Reviews (1,711)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

January 20, 2022

Ottima app e ottimo supporto da parte di Andrei. Li ho contattati tramite chat per risolvere un piccolo problema, mi ha risposto Andrei e ha subito risolto il problema. Grazie mille

Domeahome.com
Italy
9 days using the app
Kairock Partners SRL replied January 22, 2022

Grazie per l'ottima recensione! Siete i benvenuti ed è stato un piacere parlare con voi. Sento che questo è l'inizio di una grande collaborazione.

Cordiali saluti,

Andrei di Timesact

September 5, 2023

Save us lots of time and money. Help is 10/10 from their staff. Any little issue they can help quickly. Tried two other apps and the support was not good. This app is a lifesaver and its very user friendly.

Mountain Life Apparel
Canada
9 days using the app
January 12, 2021

Really easy to use app. Team were fantastic in helping get it applied to our site and also cleaning up some of the code with had from a previous app used. Incredibly Supportive, Highly recommended

Ultimate TCG Limited
United Kingdom
9 days using the app
Kairock Partners SRL replied January 12, 2021

Thank you so much! It's our pleasure to help someone who gives honest feedback and wants to see us build something even better.

Best regards,

Andrei from Timesact

November 25, 2021

I had got instant assistance this will defiantly assist me to make sure I don't miss a opportunity in a lost sale as it allows the customer to make the choice. Love to see now that it gets me those opportunities

Smart Watch South Africa
South Africa
9 days using the app
Kairock Partners SRL replied November 27, 2021

Thank you for the great review! Very happy to be a part of your store's success and looking forward to a great long-term partnership that helps us both grow!

Best regards,

Andrei from Timesact

January 29, 2021

This app does exactly what it's supposed to do and more. I've tried many presale app and it's no doubt the best experience I've had. Amazing and fast customer service. Thank you very much for your assistance Andrei!

Podzies
Canada
9 days using the app
Kairock Partners SRL replied January 29, 2021

Thank you for the awesome review! Very happy I could be of help to you and your business. I hope your sales will blow up in 2021 and that our app will be a part of that!

All the best,

Andrei from Timesact

September 22, 2021

It's easy to use and stress-free. I've tried several pre-order apps, and this one is very suitable for a small business run by an individual like mine. And the speed and accuracy of the support is great!

QOTAROO
Japan
9 days using the app
Kairock Partners SRL replied September 22, 2021

Thank you for the great review! Looking forward to some great pre-order sales for your store!

Best regards,

Andrei from Timesact

November 8, 2023

Very responsive and hands-on support team. Would recommend!

Oaktree Memorials
United States
8 days using the app
April 19, 2023

Free onboarding session is a must. Didn't take a full hour, host (June) was very patient with my questions and walked me through every option or setting feature I had a question about.

Don't skip, the free video session.

Floky Canada
Canada
8 days using the app
September 24, 2022

We are just starting up our business & website and needed to set up pre-orders. I looked at a number of different apps on the app store and landed on Timesact because it looked easy to use and had great customer support. After adding it to our store, I can confirm that it is extremely user-friendly! I also reached out to them so I could get a badge added to our photos, and Andrei was super quick to respond! He explained everything step-by-step, quickly added what we needed, and followed up to make sure we were happy with it. I highly recommend this app!

Bjorn Candles
United States
8 days using the app
November 18, 2022

Miezty helped us to customize the app the way we wanted. It looks amazing and is working great. We are very happy.

Nahla Artesano
United States
8 days using the app