Reviews (1,679)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.
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Very nice customer support, with prompt replies.
On Friday night, June helps us to figure out the onboarding process and propose a solution for our pre-order business.
I will recommend this APP 100%
but hope the video call will have more timeslot for the Asian area.
Sehr coole app, einfach zu bedienen und passt sich auch super an das Shopify 2.0 Theme an. Support ebenfalls spitze, super schnell, kompetent und freundlich!!
So far so good with the app. Customer Service was quick and easily explained setup issues. There are a few small quirks with the UI (like the Available Date selected was always one day behind the day I'd click), but easily worked around.
Awesome Support! Andrei is so good and always helpful that he responds back to you even before you send him a message :)
Thank you for the great review! I'm very happy to help my awesome customers grow their business with pre-orders.
Best regards,
Andrei from Timesact
We had an issue in the beginning of our drops. I got in touch with customer service and they responded very quickly. They fixed our problem. Thank you so much.
Do the free onboarding session! They made this program so simple to use, and truly customized it to my exact needs and made sure I'm not overpaying for features I might not use. So far it's been really easy to integrate, I love how it helps keep communication so clear between my shop and customers so they know exactly what to expect with my pre-sale. Highly recommend!
El onboarding fue muy bueno. El equipo tenia una gran disposición por enseñarnos a usar la aplicación. Muy util y lo recomiendo al 100%. Gracias Jonathan por tu amabilidad.
Jolo hat mir wunderbar geholfen, sehr freundlich und angenehm. Er hatte auch ein unglaubliches Hintergrundwissen. Sehr löblich! Vielen Dank
Simple to get started, and support was quick to respond and quick to resolve my pre-order badge issue. So far so good, and would recommend.
Thank you for the great review and for choosing us as your pre-order partners!
Best regards,
Andrei from Timesact
Being a novice, the onboarding call was useful. Andrei was very informative and helpful. I was able to grasp the basics.