Reviews (1,711)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

March 26, 2022

Incredible customer service! Really...one of the best I have ever experienced in all the apps I've worked with. I'm new to the product but so far it is working great for us

LIFEHONEY
United States
3 days using the app
Kairock Partners SRL replied March 28, 2022

Thank you so much for the amazing review! Happy to play a small role in your success.

Best regards,

Andrei from Timesact

May 5, 2022

Super und schneller Kundenservice und dadurch einwandfreie Umsetzung und Integration möglich. Auch mit anderen Pagebuildern kompatibel!

naturesmile.de
Germany
3 days using the app
Kairock Partners SRL replied May 9, 2022

Vielen Dank für die tolle Bewertung und dafür, dass Sie uns als Partner für die Vorbestellung von Technologie gewählt haben! Wir freuen uns auf eine tolle gemeinsame Kampagne.

Mit freundlichen Grüßen,

Andrei von Timesact

February 22, 2024

Fantastic setup thanks very much Jolo

Fit & Fly Sportswear
United Kingdom
2 days using the app
April 23, 2023

Great onboarding! Jon was very helpful and assist us in resolving some conflicts with our current store theme on the spot. Great customer support!

FrodoBots
Singapore
3 days using the app
June 13, 2023

Quick and simple to use. Noticed a small issue with Pre-Order tag appearing on Product page. Submitted inquiry. Fixed the issue quickly and promptly, all within a day. Great Customer Service Support.

PWCCA Store
United States
3 days using the app
March 14, 2023

Top notch! Exactly what we were looking for. The free onboarding session was SO helpful. They worked with us to not only set up the app but also TRULY customize it to our branding. A+!

onewith
United States
3 days using the app
August 15, 2023

I am very happy with the app but especially the excellent customer service. They were very helpful and informative.

Rescue Beavers
United States
3 days using the app
April 4, 2024

Jolo did an amazing support helping me setting up everything. Thank you so much.

Voclain Clothing
Switzerland
About 15 hours using the app
July 10, 2023

Support was incredible and was able to accomplish everything we needed at 11am on a Monday. Usually you have to wait forever but Johnathan was very responsive and got us taken care of

Eco Fishing Shop
United States
3 days using the app
Edited April 16, 2021

ENGLISH
I decided to use this app to help us offer a larger variety of sizes. We manufacture swimwear and it is sometime difficult to guess which sizes are going to sell more, then we produce the most common sizes and we offer the remaining sizes on demand or Pre-order with a production delay of a few days. The idea is to offer the best customer service for the best customer satisfaction. The installation had some minor trouble but not even a minute after contacting the support desk, I was in touch with Andrei and Raluca and they assisted me during the setup and were really available at any moment, checking all the details and validating the installation step by step. After a some adjustments, I installed the app in another of our shops.
Thank you Andrei and Raluca ESPAÑOL
Decidí usar esta aplicación para ayudarnos a ofrecer una mayor variedad de tamaños. Fabricamos trajes de baño y en ocasiones es difícil adivinar qué tallas se van a vender más.Producimos las tallas más comunes y ofrecemos las tallas restantes bajo demanda o pre-pedido con un tiempo de producción de unos días. La idea es ofrecer el mejor servicio al cliente para la mejor satisfacción del cliente. La instalación tuvo algunos problemas menores pero ni siquiera un minuto después de contactar con el soporte, estuve en contacto con Andrei y Raluca y me ayudaron durante la instalación y estuvieron realmente disponibles en todo momento, verificando todos los detalles y validando la instalación paso a paso. paso. Después de ajustes menores, instalé la aplicación en otra de nuestras tiendas sin ningún inconveniente.
Gracias Andrei y Raluca

almaswimwear.us
United States
3 days using the app
Kairock Partners SRL replied April 16, 2021

Thank you for the awesome review! I just know we'll make a lot of pre-order sales together!

Best regards,

Andrei from Timesact