Reviews (1,468)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and automatic conversion of out-of-stock items to pre-orders. They value its pay-as-you-go option, customizable features, and ability to handle small batch pre-orders. Despite limited multilingual support, its usability remains high. Merchants praise the responsive customer service and quick problem-solving. The app's pricing is seen as reasonable, with its ability to replace other apps and save money being a highlight. Its support for pre-orders and back-in-stock notifications is deemed essential, and its effective pre-order management is highly appreciated.

Edited April 8, 2023

Very helpful, friendly and quick support via the chat tool. The immediate support service is very much appreciated. Thanks!

Zayna Beauty
Switzerland
About 1 hour using the app
April 21, 2021

I was pleased to have immediate customer support the minute I installed the app. All of my questions were answered so I understood fully.

The Autoflosser
United States
About 1 hour using the app
January 21, 2021

We used this app to allow pre-orders for products coming soon. It worked perfectly. Customer service fixed my issue in less than 5 mins 100% recommended.

Pipolli
United States
About 1 hour using the app
Kairock Partners SRL replied January 21, 2021

Thank you for the awesome review and best of luck with your launch! Hope our app will bring in a lot of sales for you!

Best regards,

Andrei from Timesact

February 20, 2022

このアプリは日本語対応しておりすごく役に立ちます!
すぐにメールも返ってき、スタッフも日本語で対応していただけます。
設定画面も簡単に設定でき問題なく使えるのも魅力的です。
無料で使いやすく気に入ってます。

CRAMP
Japan
About 1 hour using the app
Kairock Partners SRL replied February 20, 2022

素晴らしいレビューをありがとうございます。素晴らしい予約キャンペーンを楽しみにしています。

よろしくお願いします。

タイムズアクトのアンドレイ

June 5, 2023

Great customer support. Didn't manage to get it to work but it was due to our own setup their support was outstanding.

Embody Women
Australia
About 1 hour using the app
February 10, 2023

I signed up for Timesact and as a visual learner, I didn't want to read any instructions! Within 5 minutes of signing up, I had managed to book a Zoom training session. This was hosted by June and in 30 minutes she covered all the basics, resolved any queries and kept me informed about different ways to utilise the platform. I'd highly recommend booking this session & can't believe it was free. Thanks so much!

SOCKSANDSA$$
United Kingdom
About 1 hour using the app
April 29, 2021

Un service plus qu'impeccable ! Andrei a été très très généreux de son temps pour m'aider. Je suis très satisfaite du service reçu et je le recommande sans hésitation.

Douceurs des Appalaches
Canada
About 1 hour using the app
Kairock Partners SRL replied April 29, 2021

Merci beaucoup pour la critique ! Et pour avoir partagé votre expérience professionnelle avec moi. Je suis sûr que nous pouvons trouver des solutions en travaillant ensemble.

Meilleures salutations,

Andrei de Timesact

March 7, 2023

Had a lovely gentleman named Jovan iron out any issue I had and he was so quick! I had tried another similar app but the customer support wasn't the same. Very impressed with Timesact, highly recommend! :)

Contino Foods
United Kingdom
About 1 hour using the app
December 6, 2022

Veldig god service, og et veldig fint verktøy å ta i bruk for noe så enkelt. Kundeservice hjelper med det du måtte trenge

Vality
Norway
About 1 hour using the app
December 19, 2021

Service is super fast and fixed my problem. Still testing out but seems very promising. Prices are very appropriate.

Lifepo.de
Germany
About 1 hour using the app
Kairock Partners SRL replied December 20, 2021

Thank you for the great review! I look forward to an amazing pre-order campaign for you and a great long term partnership between us that that will help us both grow.

Best regards,

Andrei from Timesact