Reviews (1,711)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.
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I would STRONGLY recommend Timesact - mainly because of the amazing customer service!! I am not a tech person & they are always there to help me fix it and then show me how to do it for the future!! Professional, polite and knowledgeable - absolutely awesome!!
Fastest Support ever. Great App.
I'm happy to see how the Pre-Order option works for us. Jolo was so helpful with getting everything set up and teaching me how to use it for future pre-order items.
Excellent customer service with quick response and clear explanation. We had some issues with our website, but they were fixed within hours. Highly recommended!
Thank you so much for the wonderful review and for choosing us as you pre-order technology partners! I'm sure that together we will accomplish a great deal.
Best regards,
Andrei from Timesact
Timesact has valuable onboard training for new users and GREAT customer service! Highly recommend!!
Jolo helped me set up and I found the support fantastic. The personal touch of a video call to help me set up was great and I no longer feel daunted by trying to set this up on my own. Thank you!
Amazing customer success team - when they recommend you connect 1:1 with a support specialist - do it. Shopify themes are so varied and different that you will save yourself a lot of time having an expert help you implement. Highly recommend - works like a charm!
I had a great onboarding with June, super helpful and patient with my endless questions! June went through all that I would need to know and was happy to recommend based on what my store would need. I am really excited to use this app to provide a better experience for my customers and am at ease to know the great team at Timesact will be there to help me if I have any questions or issues along the way!
We have just added this app a few days ago, and as I am brand new to it, I've had to reach out to the support team quite often. Each time my inquiries were addressed thoroughly and followed up promptly if they had to be escalated. All in all, it has been such a pleasant experience working with their tech team. And a shout out to Pam, who has been the go to person all this time, and she's been beyond helpful :)
Very quick and responsive customer support. I had some issues with my subscription app that didn't work with pre-orders, but their technical team solved it smoothly and quickly. The interface is also very clear and easy to use. Highly recommend!