Reviews (1,710)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

January 26, 2024

Mit dem Starter Video-Support bekommt man einen sehr guten Überblick, was die App alles kann. Sehr nett!

Darling Clementine
Germany
About 22 hours using the app
January 4, 2024

This is THE app you need. I downloaded this app in a panic after selling out a viral dress. It was so easy to install and the team members assisting behind the on site chat function were absolutely phenomenal! I had pre order up and running the same day and when i needed to re-customise some of the dates that certain products would be available, Pam talked me through it in under five minutes. If i could give this 10 stars I would.

Tokyo Foxtrot
Australia
About 24 hours using the app
October 20, 2022

We're in a mad rush to launch our shop and have some items for pre-order so installed timesact. Since our site is highly customised we had an issue getting the right colour for the "ribbon badge" on the products. Contacted timesact support and got a reply in 10 minutes. We granted collaborator access and Princess from support sorted the customisation straight away! Very pleased with the customer service and the app overall is really easy to use.

The Whitworth Art Gallery
United Kingdom
1 day using the app
May 11, 2023

My onboarding was great! This app is so user friendly has everything I was looking for for my online shop!

The Gym Bib
United States
1 day using the app
January 4, 2024

The app is easy to use and customer service is very helpful. I got my issue resolved quickly.

Dermalogica Suomi
Finland
About 23 hours using the app
June 4, 2023

Great app and excellent support! Highly recommended

Stabureaus.nl
Netherlands
1 day using the app
October 5, 2022

the app works great and the support was fast and really efficient, helping us to develop a particular feature.

Finmark
Italy
1 day using the app
July 7, 2021

A really great app, and the customer support is second to none! I have only started using it, and I'm already wowed by the functionality. There are features that no other pre-sale app gives you, and for a really good price. Developer Andrei personally helped in setting up my shop and provided excellent communication. I'm looking forward to recommending the app to future clients and using it in my other personal stores! Highly recommended!

Replay Guitars
Australia
1 day using the app
Kairock Partners SRL replied July 7, 2021

Thank you for the generous review! I'm thrilled you are enjoying the app and I am sure it will become a real money maker both for you and anyone to whom you recommend it to. Thank you for your support and I am really looking forward to a great long partnership.

Best regards,

Andrei from Timesact

May 7, 2023

Highly recommend scheduling an onboarding session. Jonathan and Rommel were very helpful and helped me confirm I had things set up properly and then showed me extra features I did not know about. Looking forward to launch day!

EDGE Golf
United States
1 day using the app
June 6, 2023

Cannot recommend this app and their support team enough! Thank you Jonathan - it's rare to have such great customer service. The app is incredibly user-friendly and does exactly what we need it to do. Highly recommend!

Oatman Farms LLC
United States
1 day using the app