Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

August 4, 2021

I just started using this app, after trying a couple of more established ones. It's very user friendly. Also, though some of the features are still being built, the customer service team managed to customize things for me, such as the badge and the text that goes around the button, in no time.

LYNYER
Singapore
About 22 hours using the app
Kairock Partners SRL replied August 4, 2021

Thank you for the great review! Looking forward to an awesome partnership and ever greater pre-order sales!

Best regards,

Andrei from Timesact

April 12, 2023

The onboarding session was awesome! It is worth the time to walk through the app live. The interface seems pretty easy to use.

Great Day for Runners
United States
About 22 hours using the app
May 7, 2023

Jonathan and Lesley were very helpful and walked me through the different features of the app. I recommend to others.

The Circle Tales
United States
About 22 hours using the app
May 13, 2023

Fantastic! Easy to instal to website, great customer support and very intuitive app, highly recommend.

BELLEMAE YARNS
Australia
About 22 hours using the app
June 27, 2023

Awesome! Their free onboarding session is a huge value add. They walked me through everything and added custom code in my theme right on the spot. Thanks!

Beta Foils
Canada
About 21 hours using the app
October 8, 2022

This app was a great addition to our site and the products we offer. The customer service team was very helpful and quick to answer any questions and help with any issues. Recommended app

The BK7 Brand | Apparel/Foundations/Teams
United States
About 21 hours using the app
October 25, 2023

I'm totally new to running an ecommerce business and have been struggling to get enough product made and photographed to allow me to launch our site. Then, I realized there was particular interest in one product we make and that setting up a "pre-order" might be a great way to launch our brand in a limited way - but having never done it before, I was unsure how to proceed. This app made it simple and seamless and the orders are flowing in without any problems. I'm thrilled.

Hyde & Burl
United States
About 21 hours using the app
October 24, 2023

Timesact support was outstanding and got me up and running and through a couple of technical hurdles with my Shopify Theme to get the Pre-Order product working perfectly. Great company to work with!

OZBergs Wellness
Australia
About 21 hours using the app
July 11, 2023

I recently had an onboarding session for Timesect, an incredible Shopify app that assists with managing out of stock situations and pre-orders on my ecommerce platform. I must say, the experience was exceptional. My support technician, June, was not only extremely helpful but also highly proficient in addressing all my queries.

During the 30-minute session, June went above and beyond to ensure that I fully understood the app's functionalities. She even offered valuable advice on customizing certain features to better suit my specific needs. Thanks to her expertise, the session was more than fruitful.

I truly appreciate the outstanding support I received. Moreover, the payment packages offered by Timesect are quite reasonable, especially if I decide to increase the quantity for my subscription plans. With this app, I feel incredibly supported and confident in managing out of stock situations effectively.

Writing a Mandarin Version (Chinese Simplified) for potential Chinese customers! :) :

评价:

最近我为我的电商平台上的一个Shopify应用程序——Timesect进行了一个培训会议,该应用程序在管理缺货情况和预订方面非常出色。我必须说,这次体验非常棒。我的支持技术员June不仅非常乐于助人,而且在回答我所有的问题上非常熟练。

在30分钟的会议中,June不仅竭尽全力确保我充分理解应用程序的功能,还为我提供了宝贵的建议,以便根据我的具体需求定制某些功能。得益于她的专业知识,这次会议收获颇丰。

我非常感谢我得到的出色支持。此外,Timesect提供的付款方案相当合理,尤其是如果我决定增加订阅计划的数量。有了这个应用程序,我在有效管理缺货情况方面感到极其得到支持,并且对此充满信心。

RE.JUVE
Singapore
About 21 hours using the app
June 7, 2023

I haven't started using the app yet but the onboarding process was very helpful and simplified the process of getting everything set up.

Laura Duncan
United States
About 20 hours using the app