Reviews (1,705)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

November 2, 2022

Super service, Réponse presque immédiate alors que j'utilise la version gratuite. Et je vais enfin pouvoir vendre en preorder!!!
Merci à l'équipe de Timesact pour leur soutien.
Great support team, very prompt!!!
Thanks again!

theroseparis
Australia
About 20 hours using the app
May 10, 2022

Excelente app, funciona correctamente para la preventa. El nivel de postventa del desarrollador es excepcional, me resolvieron un pequeño problema inmediatamente. Recomendada!

Café Caribe
Chile
About 20 hours using the app
Kairock Partners SRL replied May 17, 2022

Muchas gracias por la increíble reseña. Estoy muy contento de poder servirle y espero que se produzcan grandes ventas por adelantado en su tienda.

Saludos cordiales,

Andrei de Timesact

September 7, 2023

Great support, great app!

I installed this yesterday afternoon and found I had it mostly running to my expectations within half an hour.

When I noticed there was a free 30 minute onboarding call, I booked it and was surprised at how many time slots were available.

Jolo provided excellent support thouought the call and fixed a few things and had a TON of great recommendations. He was friendly, professional and very efficient.

Top notch experience.

Coast Ropes and Rescue
Canada
About 20 hours using the app
July 18, 2023

This app is lovely and easy to navigate. We primarily use the pre-order function, and Timesact has all the necessary and advanced features available, from an all-around message display and partial payment option to special discounts. Not only was I impressed by the features of the app, but I was also amazed by the customer service. There is a free onboarding session for every new user, and Rommel, the account manager, walked me through the app and patiently explained everything and answered my questions. A live chat agent is also available during regular business hours, which provides significant reassurance in case anything unexpected occurs. Timesact starts charging once you have used up the 10 free pre-orders, which is understandable. After all, every business needs to generate revenue to keep running. The price after the free plan is reasonable compared to other apps out there offering similar functions. The bottom line is, if you are looking for an app that handles pre-orders, back-in-stock notifications, etc., I would strongly recommend Timesact.

Aeptom Home
Canada
About 20 hours using the app
June 29, 2022

I have been looking to add Pre-order option to my store for awhile now and after looking around I saw many businesses very positive experiences with this app, so I decided to give it a try and I'm so glad I did! I reached out to Support in order to get my customized theme to work with the pre-order badge and Andrei quickly helped me out. Great customer support! App is easy to use with options that meets my business needs. App also included a link to tutorial videos that were very helpful. Thank you Timesact and Andrei!

JOYDUST
United States
About 20 hours using the app
Kairock Partners SRL replied July 6, 2022

Thank you so much for these amazing words! Very glad I could be helpful and I look forward to some great pre-order sales for you.

Best regards,

Andrei from Timesact

March 11, 2021

Firstly, I have tried a few different apps to be able to offer pre-orders on my out of stock products and this is the first one I've found that works seamlessly! I had an issue with some leftover code from a previous app and Andrei fixed it for me instantly, I would highly recommend this app if you don't want to miss sales on out of stock products!

Makeup and Mane
United Kingdom
About 19 hours using the app
Kairock Partners SRL replied March 11, 2021

Thank you so much for the awesome review. I look forward to helping you grow your sales.

Best regards,

Andrei from Timesact

April 24, 2022

Amazing app! The developer responds IMMEDIATELY to any questions or issues. Immediately it not an exaggeration, literally within minutes. I wish every app developer was as amazing this one.

Piarri
United States
About 19 hours using the app
Kairock Partners SRL replied April 28, 2022

Thank you very much for the awesome review! Looking forward to some amazing pre-order sales for your store.

Best regards,

Andrei from Timesact

May 26, 2022

This is definitely the best pre-order app out there in the App Store. It lets you do everything you want to do and even customize the call-outs. Plus on top of it, their customer service is stellar. Shout out to Andrei! I would recommend installing this app for your pre-order needs without hesitation

Sunset x Vine
Canada
About 19 hours using the app
Kairock Partners SRL replied May 31, 2022

Thank you so much for the amazing review! It's wonderful when one of our first customers recommends us to a new customer. Really greatful for that and looking forward to another great collab.

Best regards,

Andrei from Timesact

February 19, 2021

I used this app to integrate pre-orders for a newly launched product. Fantastic customer service! Andrei helped me solve an integration issue with my store so that the app would display correctly. USE THIS APP! It's fantastic and you won't regret it.

Saunas.com
United States
About 17 hours using the app
Kairock Partners SRL replied February 19, 2021

Thank you so much for the review! And best of luck with your pre-order sales!

Andrei from Timesact

January 20, 2022

Amazing customer support. Highly recommend! Andrei was a great help and he was able to answer all of our questions in a timely manner.

Michigander Fire
United States
About 17 hours using the app
Kairock Partners SRL replied January 22, 2022

Thank you for the great review and for choosing us as your pre-order technology partners!

Best regards,

Andrei from Timesact