Reviews (1,685)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.
Refine
-
By rating
Very cool product and great customer support!
The set-up is super easy and intuitive, and the team set-up an appointment with us immediately to answer our questions and walk us through the app.
thank you :)
Great service & support!!! Very very fast and quick response to all my emails. highly recommended!!
John explained the entire process for setting up my pre order campaign perfectly, and had an answer for all my questions about running the app!
Great help!
シンプルかつ必要十分な予約注文アプリをお探しの方には、非常におすすめです。他にも様々な予約注文アプリを試してみましたが、バグが多かったり、テーマとの干渉がどうしても解決しなかったりと、納得いくものが見つかりませんでした。その反面、こちらはテーマとの干渉があったとしても、サポートに問い合わせをすることで大抵解決しました。また、サポートも非常に素晴らしいです。チャットサポートにより、問い合わせをしてからすぐに返信が届き感動しました。他社アプリに比べ機能面で劣る面もありますが、殆どの方に必要な機能は全て備わっているので、問題無いと思います。アプリは日本語翻訳もされており、サポートも日本語で問い合わせをしてもできる限り対応してくださるそうなので、海外アプリでサポート面に不安がある方にもおすすめです。
素晴らしいレビューをありがとうございました。私たちは、お客様の期待を裏切らないように努力してまいります。
私たちは日本のお客様に大変感謝しており、お客様に歓迎されるよう、日本語でのサポートを直接提供しています。
Best regards,
Andrei from Timesact
Very useful app, comes with free plan, affordable and support is excellent when I encountered some issues. Highly recommend this app!
The TimesAct team is amazing! I recently had the pleasure of joining a Zoom call with them, and I couldn't be more impressed with their service. They took the time to explain everything in great detail, ensuring that I had a clear understanding of their offerings. What stood out the most was their friendly and helpful demeanor. It's not every day that you come across a team so committed to making sure their customers feel well-informed and supported.
I had problems that the button was not working and the pre-order badge did't show up so chatted for help, the founder Andrei did an amazing work and everything was fixed in a minute. Amazing work and App!
Thank you for your great review! Always happy to help and looking forward to some amazing pre-order sales for you.
Best regards,
Andrei from Timesact
Jonathan was so thorough and patient during our onboarding and helped me get my pre-sale items set up with a quick turnaround and immediate deadline.
Excellent customer service. Easy to configure, but did need some help with display ribbon. Sent an email and the response time was fast and solution found. 5 Stars
Thank you so much for the great review! Looking forward to an amazing pre-order campaign together!
Best regards,
Andrei from Timesact
I quickly found that the Timesact App enables us to target our products' production workflow, coordinating store, orders with what we produce. I found as quickly that the tech support behind Timesact is attentive, full of solutions and best of all, timely. Many thanks to the developer in all respects. Be encouraged to do your research when selecting the right pre-order app and consider this one to be top-notch.
Thank you for the kind words! When you are dealing with a cool person that owns a cool store my job is too easy and very enjoyable. I'm glad we get to play a small role in your success.
Best regards,
Andrei from Timesact