Reviews (1,703)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.
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Super friendly and very informative onboarding process. I love how they show you everything from start to finish!
I have to say that the support I received from Andrei was outstanding. I tested this app on a test store and it worked fine, so we installed it on our live store, but because we had a custom theme some elements conflicted. Andrei, was on hand and he edited my theme so that app would function as it should. This was on a Sunday evening!! Probably the best support we have received from a company. Thank you so much Andrei!! I would highly recommend.
We just finished the onboarding meeting and this will make using the app so much easier instead of fumbling around by ourselves. Informative and will make this easier to use.
The level of support from these guys is brilliant, and they really take user feedback on board to make the app as good as it can be. Super-fast response, and the app works great straight out of the box too. Would highly recommend for any business wanting to grow sales through pre-orders. 5 stars.
Thank you for the great review! Looking forward to working together and growing sales with pre-orders.
Best regards,
Andrei from Timesact
Able to set up predominately on my own which is great. Spoke with the support team who were able to give me more advice and helpful solutions for what I am looking to achieve with my store! I also had an issue with my theme customisation, i logged a ticket and that was resolved straight away through support! Thanks guys :)
Onboarding session was really helpful! Jonathan and Lesley went above and beyond to assist me, even advising me on how to buy a domain name for my shopify account. Excited to begin my pre-orders.
We encountered some issues during the initial setup, but I wanted to express my appreciation for the exceptional responsiveness of the customer service team. Their prompt assistance was greatly appreciated.
The onboarding session was fantastic - they set everything up and answered all my questions. The app is really configurable and does everything I need. I uninstalled another pre-order app I wasn't happy with, and am very glad I went with this one.
Mi socia me recomendó esta aplicación y me gustó mucho. El chico que me ayudó fue de bastante ayuda y resulta que esta aplicación es justo la aplicación que necesitaba para mi negocio.
Andrei the founder was very helpful! He was super clear when I needed support, and was able to make custom edits for me. The app is doing exactly what I need it to, I'm beyond pleased :)
Thank you so much for the awesome review! Very glad the app is providing value for you!
Best regards,
Andrei from Timesact